Develop and manage customer relationships to retain existing revenue inclusive of primary contract renewal responsibility. Main sales contact to the customer for situations involving AD transition or open territory coverage.
The Customer Care Manager III is the single point of contact for assigned customer accounts which typically have a large revenue scope, complex product needs, and/or require significant project management due to the size of the organization.
Assists in the development of worldwide logistics strategies, including the standardization of policies, procedures, processes, metrics, and business practices among Gleason operations and 3rd party logistics providers.
You will work directly with business partners and customers, and software service providers to design, develop, maintain, and implement mission critical systems for the transport and exchange of information.