This position is responsible for implementation of all procedures as they relate to inspection operations to comply with regulatory requirements and also to coordinate the planning, scheduling, and execution of operations with other departments.
Providing pre-sales technical support to customers with a focus on wireless test solutions applications; providing post sales technical support and training of wireless conformance and performance test and measurement products and system solutions.
Answering their queries about the product operation, performance and issues they might encounter on a daily basis, to an agreed SLA, by email, telephone, remote access sessions and customer onsite visits, mainly within.
Providing pre-sales technical support to customers with a heavy focus on wireless protocol/signaling for 4G/5G applications; providing product/application demonstrations for technical and non-technical customer base.
Optimize components for maximum performance across a vast array of web-capable devices and browsers; drive success through working collaboratively with engineering development, test, marketing and other cross-functional stakeholders.
Present ADM solutions to executives and technical contributors at named and strategic accounts within the western US in order to architect an appropriate technical solution to meet the customer's business requirements.
Coordinate configuration of Workday system with global business needs and departmental process changes. Unit testing of changes and coordination of testing with business users. Implementation of changes.