Support ATS Team on network responding to email and phone inquiries from customers. Provide on-site field service support by deploying to customer aircraft locations to resolve complex technical issues.
The Technical Support Team Leader is supervisory position that provides leadership and support to an assigned group of Technical Support Specialists, as well as secondary support.
Provide hands-on technical support for hardware (printers, barcode readers, cameras, desktop, laptop, drivers, monitors, mhds, and cabling) and software (internally developed applications, productivity, computer operating systems, internet applications, and various drivers) troubleshooting.
Promote the perception of all IT as a preferred technology service provider by maintaining a pleasant, comfortable and inviting service environment and by guiding customers to the most effective avenue of support.
Coordinate with contact center operations, information technology teams, vendors and other staff as necessary to gain assistance, resolve problems, and improve processes.
Responsible for triaging and investigating customer issues in the HEALTHpac and Javelina products; configuring, installing and upgrading software for both hosted and non-hosted customers.
Writes and edits a variety of engineering reports, test procedures, qualification by similarity and/or manuals for documentation for a wide range of uses; may be responsible for coordinating the display of graphics and the production of the document.
Haley & Aldrich • Phoenix, AZ and 2 other locations
Prepare reports including data visualization such as potentiometric surface maps, geologic and hydrogeological cross-sections, and maps; experience with a variety of quantitative groundwater modeling software uses and applications.
Great American Insurance • Phoenix, AZ and 5 other locations
Investigate, evaluate, and resolve claims of the highest complexity and severity. Comply with applicable company procedures and policies, statutes, regulations, and other legal requirements governing claims handling.
Develop strong working relationships with asthma experts and all additional Allergy/Immunology/Pulmonology specialists in assigned geography as well as biologic coordinators, office staff and other important health care personnel and key patient advocacy support groups as directed.
Develop strong working relationships with asthma experts and all additional Allergy/Immunology/Pulmonology specialists in assigned geography as well as biologic coordinators, office staff and other important health care personnel and key patient advocacy support groups as directed.
This position is a seasoned expert that demonstrates a high degree of technical knowledge for infrastructure and communications processes and supports system defined objectives relative to the company's business and healthcare requirements.
Provide technical support to Designers, Marketing and Sales Departments, Suppliers, Engineers and other Team Members throughout the product development and implementation process as needed.
The Commercial Card Implementation Manager (CCIM) will partner with and advise the Product Solution Specialist (PSS) in generating new Commercial Card specific revenue, supporting the sales cycle by serving as the Subject Matter Expert to manage all technical aspects of the implementation process for Commercial Card and Integrated Payables solutions.
Provide day-to-day support for initiatives by participating in reviews of significant technical design deliverables and supporting post-release problem management efforts in conjunction with other engineering leads.
Develops business networks across the organization and customer based in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate. Executes programs for the TC community Inspects technical sales plans.
Leads, or acts as technical or business contributor, to support automated test design process and deliverables, using requirement, architecture, data modeling, design, and Use Case artifacts as input.
Corporate representative to industry segment efforts to advance and support assigned segment(s).Manage any technical support with state and federal government agencies.Builds relationships with senior leaders in assigned industry.
Total System Services • Tempe, AZ and 3 other locations
Provides technical and business support for the development and implementation of processes to support PCI compliance and data security programs and processes across TSYS business segments.