6,582

Technical Support Manager Jobs Near Cambridge, MA

Manager, Technical Support
$150K — $200K

This individual will manage a technical team chartered to provide support services to Workforce DImensions customer base. They will oversee a support team who provide fault isolation, problem duplicat...

Posted 1w ago

  •   5 - 7 years exp.  •  Technical Services

Director, Technical Support
$200K — $250K

Create and drive tools and process with the Support team to ensure deep engagement and lifetime value of our customers.

Posted Yesterday

  •   11 - 15 years exp.  •  Information Technology

Sr. Manager, Skeletal Health Technical Support
$150K — $200K

The Senior Manager of Skeletal Health Technical Support will be pivotal to achieving our goal of delivering great customer experiences which enables customers to maximize equipment uptime as well as f...

Posted 4d ago

  •   11 - 15 years exp.  •  Pharmaceuticals & Biotech

Technical Support Engineer
$80K — $100K

Record all information about customer questions and problems in our internal incident tracking system and follow through to resolution; answer technical questions related to the use of the software, a...

Posted 1w ago

  •   Less than 5 years exp.  •  Information Technology

Technical Support Engineer/Specialist
$80K — $100K

Trouble shoot, analyze and solve as well as document complex customer issues. Ability to document complex technical cases and communicate requirements both verbally and in writing...

Posted 1w ago

  •   Less than 5 years exp.  •  Technical Services

Technical Support Engineer

Responding to and taking ownership for incoming phone calls and from customers inquiring on the installation, setup, operational programming and ongoing management of our access control (SMS) and vide...

Posted 2w ago

  •   years exp.  Manufacturing & Automotive

Technical Support Engineer
$80K — $100K

Work to improve DBaaS support-related processes, procedures and policies, Lead customer communications when dealing with highly sensitive issues.

Posted 2w ago

  •   5 - 7 years exp.  •  Information Technology

Technical Support Engineer
$80K — $100K
Model NWaltham, MA 02454 and 1 other location

Ensure that all customer-related information—including case history, contact information, and installed software are kept accurate and up to date in the contact tracking database...

Posted 2w ago

  •   Less than 5 years exp.  •  Enterprise Technology

Technical Support Engr II ( Technical Writer)
$80K — $100K

Editing and checking of engineering control documentation for clarity, completeness, conformity to standards, procedures, specifications, and accuracy of calculations and dimensioning...

Posted 1w ago

  •   Less than 5 years exp.  •  Aerospace & Defense

Director of Global Network Operations and Technical Support
$200K — $250K

Collaborating with the Customer Operations team leadership and cross-functional organizations to improve our core product for performance, availability, service level and usability by assisting in pri...

Posted Today

  •   11 - 15 years exp.  •  Technical Services

Director of Network Operations Center and Technical Support
$150K — $200K

This person is responsible for ensuring exemplary customer service, managing direct reports, using customer feedback and data-driven insights to proactively improve the customer experience...

Posted 1w ago

  •   5 - 7 years exp.  •  Technical Services

Manager Technical Documentation
$100K — $150K

Responsible for the documentation roadmap including driving project plans and team members to deliver best of class documentation in accordance with product release schedules. Manage a team of technic...

Posted 1w ago

  •   8 - 10 years exp.  •  Technical Services

Senior Technical Support Analyst
$80K — $100K

Become expert on expected workflows of release updates for support in Q&A and education of customer-facing teams.

Posted 2w ago

  •   Less than 5 years exp.  •  Finance & Insurance

Director, Technical Support
$80K — $100K

Collaborate with leaders across Customer Success, Professional Services, Training, Engineering, Product Management and Customer Support to align and deliver support insights and identify action areas...

Posted 3w ago

  •   years exp.  Technical Services

Decision Support Marketing Manager

Become an expert on the customer, and understand who they are and what they need by building deep relationships with customer operations, product marketing, product management, and other functional ar...

Posted Today

  •   5 - 7 years exp.  •  Enterprise Technology

Technical Project Manager
$80K — $100K

Manage tradeoffs across the portfolio to ensure business objectives are met and internal obstacles are removed. Coordinate with TPMs and other stakeholders across products to address and identify cro...

Posted 4d ago

  •   Less than 5 years exp.  •  Enterprise Technology

Manager, Professional Services Solution Support
$80K — $100K

The Manager, Professional Services Solution Support is responsible for leading, managing and directing implementation support activities.

Posted 5d ago

  •   5 - 7 years exp.  •  Healthcare

Technical Manager, Regulatory Engineering
$150K — $200K

The Technical Manager for Regulatory Engineering will lead a team of Regulatory Engineers responsible for Global Regulatory & Compliance for both Access Control and Video Systems. You will also get i...

Posted 1w ago

  •   11 - 15 years exp.  •  Telecommunications & Hardware

Director, Technical Support
$80K — $100K

Build and execute a plan to increase customer support maturity and demonstrate scale globally by meeting customer experience goals cost effectively.

Posted 3w ago

  •   years exp.  Information Technology

Technical Account Manager
$80K — $100K
ibossBoston, MA 02108 and 6 other locations

Ensure that customer desired outcomes are achieved by developing close working relationships with technical and management teams

Posted 2w ago

  •   8 - 10 years exp.  •  Information Technology

Sr. Technical Project Manager
$100K — $150K
ProofpointBoston, MA 02108 and 6 other locations

Engage with new and existing enterprise customers in a technical project management capacity.Work with the project team to create detailed project plans and drive them to completion...

Posted 1w ago

  •   5 - 7 years exp.  •  Information Technology

Technical Support Engineer
$80K — $100K

As a Technical Support Engineer you will experience a demanding technical environment where new and exciting challenges are presented every day.

Posted 4w ago

  •   years exp.  Enterprise Technology

Sr. Manager, End User Support
$100K — $150K

This position will lead a technology team that is front facing in support of the organization’s key initiatives. Supports the end user community of the organization by administering an evolving catalo...

Posted Yesterday

  •   Less than 5 years exp.  •  Technical Services

Technical Support Engineer

Assist engineering and product management by providing feedback from customers on bug fixes and enhancement requests and other discrepancies observed in the field with our hardware and software to con...

Posted 3w ago

  •   years exp.  Manufacturing & Automotive

Senior Technical Product Manager
$80K — $100K
E*Trade FinancialBoston, MA 02108 and 3 other locations

Deeply understand the current Gradifi offering for email as well as content management and how it relates to all parts of the Gradifi business.

Posted 2d ago

  •   Less than 5 years exp.  •  Finance & Insurance