Technical Support Manager Jobs Near Annapolis, MD

Act as the single point of contact for the management of key customer and/or partner relationships and work alongside internal teams to ensure overall customer satisfaction on behalf of Global Support...

Manages and directs a team of Epic Technical Specialist professionals in accordance with departmental and personnel policies and procedures.

The PM is accountable for meeting contractual performance criteria and due dates during service delivery, and successful overall project completion.

Performs individual performance evaluations and recommends and/or initiates disciplinary actions, as needed. Establishes clear and concise work procedures and expectations. Assesses performance leve...

Providing mentorship, feedback, and technical leadership to team members, including through code review; tracking and reporting team progress across sprints...

Day to day responsibilities include the monitoring and troubleshooting of an Avaya Communications Solution.

Contributes to program efforts in several areas, including cost management avoidance, schedule estimation and tracking, contract performance management, risk management, requirements analysis, and qua...

Leverage your expertise to constantly raise the bar and ensure the team delivers extraordinary results – focusing on creating value, continuous improvement and collaboration...

As a Technical Engagement Manager, you will build relationships with the service providers (internal/external) that support the National IT team to continuously explore opportunities to increase the b...

Collaborate with Engineers, identify relevant new technologies and then build business cases and articulate value proposition to leadership for sponsorship, budgeting, prioritization, and resourcing...

Drive innovation & take initiatives to improve the SW Delivery environment, suggest and drive tools/automation and process development to improve quality of deliverables...

Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application...

We are looking for you to bring your experience as a staff manager with broad knowledge of IT and support of mission critical environments. You will lead your staff in developing a productive, respec...

Monitor and respond to field service Alert system. Update alert database with information, request field update status, close alerts that are complete or negligent. Escalate challenging problems to up...

Day to day management of a scrum team in Enterprise Operational informatics. Providing mentorship, feedback, and technical leadership to team members, including through code review...

As a Technical Engagement Manager, you will build relationships with the service providers (internal/external) that support the National IT FedNow team to continuously explore opportunities to increas...

Design, execute and manage bulk data operations across environments, including production.

The Defense group supports the Department of Defense (DoD) mission to keep our homeland and its citizens safe. We provide solutions to improve the Nation's defense by providing software, systems engin...

Build solid, integrated program plans as you will work with multiple business units and functions to deliver capabilities and value to customers.

Create and maintain technical project plans outlining tasks, milestone dates and allocation of resources aligned to statements of work (SOW’s). Plan and manage resources ensuring all projects meet cus...

Collaborate across MMIP-funded organizations, providing integration support to assist with T&D activities identified and specified by the Government Lead MMIP Manager. Coordinate with other offices on...

Understand the customer requirements and deliverables and create a comprehensive Statement of Work (SOW). Present the Netskope cloud security assessments to Customer...

You'll lead our technical team and help our team members leverage their cybersecurity systems engineering, software reverse engineering, or all-source analysis skills to deliver mission successes for...

Develop key performance metrics and various reporting that assist in the operational management within the payment integrity process.

Develop and improve high level customer relations to improve position and profitability at customer accounts by working with manufacturers to sell process chemicals and associated chemical management...