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Providing on-the-job training for staff. Includes business knowledge of products, services, and delivery systems; company policies and procedures; applicable laws and regulations; and formal/informal...
This position will be responsible for creating a centralized project management structure by establishing the project methodologies, tracking and support needed to successfully complete cross-function...
Communicate project status to all levels of the organization. Establish effective, collaborative working relationships to maximize project efficiency, responsiveness and resource allocation...
Acting as the GBD Marketing function owner; understanding product, business, and competitive landscape. Managing a team of Medicare document-experts knowledgeable of CMS Medicare Communications and Ma...
Provides a single point of accountability for customizations or variations needed by geography, business line, or department with the goal of avoiding custom solutions that create excess complexity an...
Coordinate work for new Defined Benefit Implementation projects for all aspects of the implementation project from sales support to the transition to the ongoing client team; includes project manageme...
Provide timely, high quality client service that meets or exceeds client expectations including coordinating the development and execution of the consulting work plan and client deliverables...
Serve as customer’s primary point of contact to manage customer expectations and communications (including timetabled and ad hoc meetings), ensure that the customer is informed on the project status...
Complete quality assurance reviews (e.g., in-flight and post-engagement reviews, horizontal/targeted reviews) and self-assessments of conformance to professional standards and regulatory requirements...
Develop, provide and coordinate service-specific education and staff development; work with the survey service leader and market leaders to create, monitor and meet a professional development budget f...