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3,964

Technical Customer Support Manager Jobs Near Mercer Island, WA

Technical Support Engineer

Respond to Customer tickets and assist in troubleshooting and resolving challenges; document Customer interactions and all activity related to the issue resolution process...

Posted 4d ago

  •   5 - 7 years exp.  •  Technical Services

Senior Manager, Technical Support- Tableau

Monitor and escalate potential customer and team issues to the Support Director in a timely manner.

Posted 2w ago

  •   8 - 10 years exp.  •  Enterprise Technology

Support Manager

Manage the activities of the team through ongoing oversight of the support queue to ensure that tickets are followed up on, kept up to date, and properly closed to ensure adherence...

Posted 1w ago

  •   5 - 7 years exp.  •  Consumer Technology

Senior Program Manager, Technical Operations and Support

Build and resource the roadmap that extends across organizations to tackle alignment opportunities quickly.

Posted 1w ago

  •   5 - 7 years exp.  •  Information Technology

Customer Campaign Manager

Closely collaborate with the Sales organization to optimize how we target accounts to drive increased adoption and expand their usage, through the right level of enablement...

Posted Today

  •   5 - 7 years exp.  •  Enterprise Technology

Customer Experience Manager

The right candidate will be at their best working in a fast-paced, ambiguous environment while exhibiting ownership over an aggressive roadmap of marketing opportunities. Core to this position will be...

Posted 1w ago

  •   5 - 7 years exp.  •  Finance & Insurance

Principal Program Manager, Technical Operations and Support (JoinOCI-PPM)

Own the end-to-end program that identifies opportunities for alignment between OCI Technical Operations and Support and partner Oracle organizations.

Posted 1w ago

  •   8 - 10 years exp.  •  Information Technology

Senior Principal Program Manager - Technical Operations and Support

Iterate scorecard metrics to the appropriate level of detail to baseline and eventually compare teams’ performance. Serve as the expert and evangelist representing OCI Operations and Support to Oracle...

Posted 1w ago

  •   8 - 10 years exp.  •  Information Technology

Support Engineering Manager

Our team is geographically distributed, we speak many languages and we come from a variety of cultural backgrounds. We are rapidly expanding, and we are looking for talented people with a passion for...

Posted 4d ago

  •   8 - 10 years exp.  •  Enterprise Technology

Manager, Customer Implementation

Gather and provide input as the implementation team evolves and prepares for scale to inform the development and implementation of programs to support the scaling of the implementation team...

Posted 1w ago

  •   5 - 7 years exp.  •  Consumer Technology

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Technical Project Manager

Collaborate with the Sales Team (Account Executives) to win the client's business: work with the client to understand their requirements, identify key solution drivers, determine scope and price...

Posted 1w ago

by Salman Arif

  •   5 - 7 years exp.  •  Business Services

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EASY APPLY

Technical Project Manager

Utilize project management frameworks (e.g. Agile Methodology, PMI, CRISP-DM) to plan and manage deliverables; work with the Resource Manager to plan resourcing and to assign appropriately skilled tea...

Posted 1w ago

by Salman Arif

  •   5 - 7 years exp.  •  Business Services

Business Manager, Customer Success

Demonstrate discretion and professionalism when working with leadership team on sensitive business and organizational issues, manage ambiguity, and propose workable solutions to challenging problems...

Posted 4d ago

  •   5 - 7 years exp.  •  Enterprise Technology

Program Manager - Customer Success
$80K — $100K

Be the first point of contact for customer issues, working with Customer and Engineering teams through the lifecycle of an issue.

Posted 5d ago

  •   5 - 7 years exp.  •  Information Technology

Senior Principal Program Manager - Technical Operations and Support (JoinOCI-PPM)

Own the end-to-end program that identifies opportunities for alignment between OCI Technical Operations and Support and partner Oracle organizations.

Posted 1w ago

  •   8 - 10 years exp.  •  Information Technology

Technical Project Manager

Responsible for working across multiple functions to ensure superior operational coordination and project progression.

Posted Yesterday

  •   8 - 10 years exp.  •  Retail & Consumer Goods

Principal Data Scientist - Technical Operations & Support

You are the builder here. You will be part of a team of really smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace wher...

Posted 1w ago

  •   8 - 10 years exp.  •  Information Technology

Manager, Professional Services Solution Support

The Manager, Professional Services Solution Support is responsible for leading, managing and directing implementation support activities for Omnicell...

Posted Yesterday

  •   5 - 7 years exp.  •  Healthcare

Technical Product Manager

Collaborate with designers, engineers, and data scientists on user stories, prioritization, and sprint planning, demos, and retrospectives to develop model-based solutions for product initiatives and...

Posted Yesterday

  •   Less than 5 years exp.  •  Media

Technical Project Manager

Communication Management: Develop and implement a communication plan for the project including external and internal reporting.

Posted Today

  •   Less than 5 years exp.  •  Business Services

Technical Product Manager
$150K — $200K

Own and prioritize the backlog; participate with engineering in sprint planning to represent customer requirements to ensure we build the right solution...

Posted Yesterday

  •   5 - 7 years exp.  •  Enterprise Technology

Technical Product Manager

Take ownership for understanding business needs, collect business requirements and translate those needs into functional specifications for data engineering to build data and analytic solutions...

Posted 5d ago

  •   5 - 7 years exp.  •  Media

Principal Product Manager, Technical

We're looking for someone with a startup mindset, a bias toward action, and a burning desire to innovate. As a Principal Product Manager, Technical, you will work with Product Marketing, Device Supply...

Posted 5d ago

  •   11 - 15 years exp.  •  Telecommunications & Hardware

Technical Account Manager

Gain deep real-world knowledge across a variety of cloud technologies (AWS, Azure, GCP, Kubernetes, etc) and languages (TypeScript, Go, Python, etc). Provide in depth technical support for customers a...

Posted 1w ago

  •   8 - 10 years exp.  •  Information Technology

Technical Product Support Engineer

Drive improvement in the support structure of existing products with documentation revision and development, feedback of quality issues discovered in the field to design engineers...

Posted 3w ago

  •   5 - 7 years exp.  •  Telecommunications & Hardware