Act as the quarterback internally and be accountable for personal revenue growth, maintaining customer relationships and coordinating technical sales support resources in pre-sales engineering, consulting and product specialists.
Ensures adherence to established standards and may consult with senior managers on technology solutions; supports existing business systems applications and may be responsible for leading technical aspects of a project.
Consulting with business analysts to identify business needs and appropriate technical solutions. Designing and documenting, and implementing moderately complex technical requirements within the scope of the ricoh process director software.
As a Lead Consultant, you will be an expert contributing to different phases of the consulting lifecycle. You will be intensely involved in business process consulting; you will define the problem, propose and create the solution.
Responsible for presenting various architectural options based on client requirements and proposing actionable plans for optimal solution across multiple projects/capabilities within a single service line.
Responsible for 24x7 support. Analyze, develop, interpret and evaluate complex systems design and architecture specifications, data models, and diagrams in the development, configuration, and integration of computer systems.
Identify, troubleshoot and run test scenarios for technical issues with code, software, hardware, devices and endpoints; identifies, verify and documents irregularities in functionality, including posting appropriate unexpected behaviors.