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1,122

Support Escalation Engineer Jobs Near Chicago, IL

Salary Range

$225K

$225K

Average Salary: $225,000
IT Infrastructure Support Engineer

Participation in regularly scheduled meetings with the Regional support team and the Infrastructure team to liaise on shared activities and escalate concerns between the teams...

Posted Today

  •   Less than 5 years exp.  •  Transportation

Technical Support Engineer
$80K — $100K
HaivisionChicago, IL 60601 (COOK County) and 2 other locations

Act as first response to incoming calls and web-based and/or email generated tickets. Diagnose, update, and fix customer issues remotely via SSH, RDP, or other remote access protocols, along with prov...

Posted Yesterday

  •   Business Services

Lead Technical Support Engineer, Cat Digital

The Senior Technical Support Engineer is responsible for monitoring overall performance of assigned digital products and handling customer issues through resolution...

Posted Yesterday

  •   11 - 15 years exp.  •  Manufacturing & Automotive

Support Engineer

Test and verify technical issues on our test platforms, reproduce faults and identify generic SW bugs, documenting them and reporting them to our Development team...

Posted 3w ago

  •   Less than 5 years exp.  •  Information Technology

Systems Support Engineer

Manage our Phones, Printers, Video Conferencing, and Security Systems (including the selection of technologies used, and monitoring of these systems)...

Posted 2w ago

  •   Finance & Insurance

Production Support Engineer

Prioritize requests from different departments based on a solid understanding of software functionality and business processes. Make decisions on a technical direction based on project need, scalabili...

Posted 2w ago

  •   5 - 7 years exp.  •  Manufacturing & Automotive

Freelance Support Engineer, Technology (C#, ASP.NET MVC)

We are looking for someone who can assist in maintaining and extending enterprise applications for large brands with a specialty in C# and the ASP.NET MVC environment. Projects will include both inter...

Posted 2d ago

  •   Business Services

L1/L2 Support engineer

The resource should have prior knowledge on Ticketing tool (work on Incident management, change management, service management).

Posted 2w ago

  •   Technical Services

Support Services Desktop Engineer

Perform onsite and remote analysis, diagnosis, and resolution of complex computer problems for end-users, and recommend and implement corrective solutions, including repairs as needed...

Posted 2w ago

  •   8 - 10 years exp.  •  Manufacturing & Automotive

Client Support Engineer

Hands-on, subject matter expert with Microsoft Windows Architecture, Active Directory (AD) and Exchange.

Posted 3w ago

  •   5 - 7 years exp.  •  Enterprise Technology

Customer Support Engineer - I

Leverage strong technical skills and equally strong customer service skills to assist customers through diagnosis and resolution of complex problems in a distributed system environment...

Posted 3w ago

  •   Less than 5 years exp.  •  Information Technology

Technical Support Engineer

Research and identify the cause of various types of technical support issues and suggest product enhancements to reduce these.

Posted more than 4w ago

  •   Finance & Insurance

Trading Application Support Engineer

Troubleshoot production incidents and outages resulting from internal (proprietary trading system components) or external factors (exchanges, market data feeds, network outages)...

Posted more than 4w ago

  •   Less than 5 years exp.  •  Finance & Insurance

Network and Infrastructure Support Engineer

Searching for a Network and Infrastructure Support Engineer.

Posted more than 4w ago

  •   Finance & Insurance

Customer Support Engineer
$80K — $100K

Liaise and schedule assigned service activities with the customer and ensure the company Service Management, Customer Interaction Center, and when appropriate, the Sales Account Manager is kept aware...

Posted more than 4w ago

  •   5 - 7 years exp.  •  Pharmaceuticals & Biotech

End User Support Engineer

Troubleshooting technology issues related to hardware, software, user accounts, trading environments, operating systems and mobility.

Posted more than 4w ago

  •   Less than 5 years exp.  •  Information Technology

Customer Support Engineer

Debug complex issues with an understanding of both our own codebase and the many technologies employed by our customers.

Posted more than 4w ago

  •   Enterprise Technology

Support Engineer
$80K — $100K

As a Support Engineer, you will work with a roster of esteemed restaurants and large enterprise restaurant groups. The successful candidate is a seasoned engineer with a proven track record of being d...

Posted more than 4w ago

  •   Less than 5 years exp.  •  Hospitality & Recreation

IT Support Engineer

Configure, install, and support laptops, displays, printers, and other peripherals.

Posted more than 4w ago

  •   Healthcare

Senior Support Engineer
$100K — $150K

The successful candidate is a seasoned engineer with a proven track record of being detail-oriented, demonstrating good communication skills, analyzing customer issues, technical troubleshooting and t...

Posted more than 4w ago

  •   5 - 7 years exp.  •  Hospitality & Recreation

Field Service Engineer I
$80K — $100K

You will support cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service...

Posted 2w ago

  •   Manufacturing & Automotive

Business Processes Consultant Job
$80K — $100K

Support escalated projects and assess performance of feasibility studies and solution reviews. Support pre-sales activities and take over responsibility from time to time as a sub project team leader...

Posted 1w ago

  •   5 - 7 years exp.  •  Enterprise Technology

Field Service Engineer I
$80K — $100K

You will drive continuous improvement initiatives in the processes related to field services and product development. You will support cross-functional groups to quickly fix any administrative difficu...

Posted 2w ago

  •   Manufacturing & Automotive

Technical Support Engineer

Become proficient with our Education Product, develop domain knowledge, and resolve customer requests in a timely manner. Have the ability to quickly and efficiently describe a complex problem...

Posted more than 4w ago

  •   Finance & Insurance

Office 365 Lead

Engages in operational support as the senior point of escalation for any of the 0365 technology stack, including holding the outsourced vendor accountable for all 0365 support services...

Posted 3w ago

  •   5 - 7 years exp.  •  Real Estate & Construction