Support Escalation Engineer Jobs in Burlingame, CA

The Technical Support Engineer - Escalation TAC at Juniper Networks is responsible for providing 24x7 deep technical troubleshooting for escalated issues related to Juniper's products. This role invol...

The Customer Engineer Escalation position is responsible for coordinating account support activities for AAI-based accounts, ensuring customer satisfaction through collaboration with sales, applicatio...

The SME Bug Triage Escalation Support role involves serving as the primary point of contact for triage and test teams, focusing on evaluating and escalating reported issues. The position requires a pr...

The Senior Escalations Engineer-Mobility will provide 24x7 support for high severity customer escalations related to packet core products across multiple generations of wireless technologies. This rol...

The Executive Support Engineer at Meta provides exceptional technical and operational support to the executive population, including C-suite and board members. This role involves managing crisis escal...

The Manager of Account Escalations at ServiceNow will lead the West Coast AMS Account Escalation Management Team, focusing on enhancing customer satisfaction during account-level escalations. This rol...

The Systems Application Engineer (SAE) will support coherent and non-coherent optical products, collaborating with customers' R&D teams to ensure high customer satisfaction. This role involves providi...

The Designated Support Engineer III at Zscaler will provide expert, hands-on support to enterprise customers, ensuring they achieve their goals with the company's technology. This role involves collab...

The Support Engineer I provides on-site and occasional remote technical support for hardware, software, and networking issues, ensuring minimal disruption to operations. This role involves troubleshoo...

The Policy Escalation Specialist in Rapid Response will manage critical escalations across YouTube's product areas, ensuring a safe and trusted platform for users. This role involves evaluating high-i...

The Support Engineer at 11x will be responsible for directly assisting customers, troubleshooting technical issues, and creating high-quality resources to enhance the customer experience. This role re...

The Systems Engineer 4 will collaborate with cross-functional teams to define requirements and architecture for next-generation vehicle and infrastructure security solutions. This role involves ensuri...

The Customer Success Engineer plays a vital role in ensuring customer satisfaction and success with Descope's authentication services. This position involves guiding customers through the implementati...

The Sr. LiDAR Technical Sales Engineer will collaborate with engineering, business development, and sales teams to drive sales of LiDAR products and solutions. This role involves acting as a trusted a...

The Sales Engineer at TechInsights will connect Product Marketing, Sales, and Customer teams to effectively communicate the value of semiconductor solutions. This role requires strong communication sk...

The Senior Site Reliability Engineer will design and implement infrastructure automation and deployment pipelines for a healthcare AI platform. This role involves collaborating with software engineers...

The Software Engineering Director - QA and Escalation Engineering at Juniper Networks will lead teams focused on enhancing product quality and customer satisfaction in telecommunications. This role in...

As a Support Engineer at Envoy, you will identify and solve complex technical challenges faced by customers and the support team, particularly focusing on Envoy Integrations and APIs. This role requir...

The Sr Site Reliability Engineer (SASE) at Palo Alto Networks will work with development teams to ensure applications are scalable and reliable, while also enhancing software architecture and deployin...

The Software Support Engineer will gain hands-on experience with Over-The-Air (OTA) updates, vehicle charging, and troubleshooting connectivity issues. This role involves collaborating with teams to a...

The System Engineer - Interconnect will design, implement, and maintain hardware designs for custom AI hardware interconnects as part of the Accelerator Reference Design Team at Meta. This role involv...

The Sales Engineer - Proof of Concept (POC) Engineer at Juniper is responsible for performing POC tests in designated technology areas, engaging with customers to demonstrate Juniper's technical capab...

The Sales Engineer - Proof of Concept (POC) Engineer at Juniper is responsible for conducting POC tests in designated technology areas, engaging with customers to demonstrate Juniper's technical capab...

The Systems Engineer at Meta will focus on optimizing user experience by applying knowledge of wired and wireless networking to enhance product performance across various Communication Service Provide...

The District Systems Engineer serves as a trusted technical advisor to customers, providing pre-sales technical support and aligning security solutions with their needs. This role involves driving tec...