Support Escalation Engineer Jobs in Alameda, CA

Advance operational excellence by leading the standardization and rationalization of alert management processes, ensuring actionable alerts, improved operational coverage, and enhanced incident respon...

Accelerate progress at the forefront of platform architecture, leading diverse teams to shape innovative solutions across enterprise and commercial landscapes, ensuring customer success through strate...

Lead the charge in shaping a dynamic platform architecture strategy, managing a multi-level team of experts. Drive AI-powered transformations and cultivate strong C-suite relationships to enhance deli...

Lead the charge in advancing application security protocols throughout the software development life cycle. Collaborate with teams to enforce best practices while ensuring compliance with federal stan...

Reimagine the support landscape by leading enterprise technical resolutions, resolving complex identity security issues, and driving AI workflow automation to create an exceptional customer experience...

Join a team that’s passionate about mobile app development! As a Solutions Engineer, you'll enhance developer experiences, troubleshoot technical issues, and support cutting-edge solutions for app dis...

Accelerate our AI platform by building and leading a customer-focused engineering team. Ensure seamless deployment in complex IT environments while fostering innovation and delivering rapid value to o...

Join a team that's designing, building, and deploying high-scale cloud solutions using Golang and Python, emphasizing AI-powered automation frameworks and collaborative development to revolutionize se...

Manage key Hyperscaler accounts to drive revenue growth, oversee operations, and ensure compliance with contracts in the Data Center space. Collaborate cross-functionally to enhance client relations a...

Empower industry-leading AI cluster solutions by supporting top cloud customers with advanced networking software expertise. Collaborate with teams to enhance product features and drive customer satis...

Empower customers by designing and integrating innovative PCIe-based solutions. Collaborate with engineering teams to troubleshoot issues, provide training, and advocate for product enhancements while...

Elevate your career by supporting top cloud customers with cutting-edge AI technologies. Drive solutions for XGS-Tomahawk products and collaborate across teams to enhance next-gen networking capabilit...

Empower infrastructure teams by developing reliable tools and automating monitoring processes to enhance stability and performance. Collaborate with engineers to optimize cloud-native solutions and en...

Shape the future of government technology solutions by leading complex opportunities, driving strategic engagements, and designing integrated outcomes for public sector clients that enhance collaborat...

Champion the technical growth of the Professional Services team, mentoring members while managing client engagement and escalations to enhance service delivery. Focus on training, best practices, and...

Contribute to the development of cloud-based microservices on Kubernetes and AWS, fostering innovation through collaborative coding practices. Engage with experienced engineers to enhance your skills...

Engineer and oversee high-performance infrastructure for scalable systems. Collaborate with product teams to automate processes, enhance reliability, and implement monitoring solutions to rapidly reso...

Take ownership of technical support for customers, driving timely resolutions by collaborating with stakeholders. Leverage expertise in APIs and databases while enhancing customer satisfaction through...

Provide hands-on technical support to end users, ensuring a seamless IT experience. Troubleshoot and resolve macOS issues, manage collaboration tools, and contribute to operational excellence in a fas...

Drive product strategy and innovation for a diverse portfolio, managing the entire product lifecycle from conception to launch while addressing customer needs and market dynamics to enhance profitabil...

Unlock potential by serving as a technical partner for financial institutions, guiding integration architecture, troubleshooting issues, and ensuring successful SDK and API utilization throughout the...

Shape the future of technical sales by driving innovative solutions, optimizing customer integration, and leading project management efforts. Collaborate with diverse teams to deliver exceptional resu...

Join our Solutions Engineering team to uncover customer needs and deliver tailored solutions that drive value from our products, ensuring successful enterprise engagements while collaborating closely...

Join us to empower customers by deploying cutting-edge GTM solutions, architecting integrations, and driving impactful onboarding. Leverage your expertise to create best-in-class configurations and fa...

As a Technical Support Engineer at Vanta, you will be responsible for resolving complex technical issues for customers and serving as the final escalation point for the support team. You will collabor...