Develops strategies and directs resources necessary to deliver superior front-line customer support to the satisfaction of customers to ensure positive impact on future sales and growth Understand key customer needs.
The Lead CA System Engineer (SA) is responsible for provisioning, installation or configuration, operation, and maintenance of systems hardware, software, operating systems, and related infrastructure as related to the CA APM system.
Participate in product and skill development programs and activities such as classroom education, on-the-job training, and other relevant activities that assist in the development of the team and yourself.
Supervisory responsibility of accounts payable team. Reviews work product and ensures work is completed timely. Leadership responsibility for compliance with company internal controls and state specific regulatory requirements