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Overall accountability for driving customer journeys which achieve efficiencies and effective customer and employee experience by creating a streamlined digital experience through innovation, technolo...
Collaborate with supporting groups such as Customer Support, Client Relationship, Management, and Business Analyst. Assumes a leadership role in the development and management of Resource Allocation...
This role also supports the business development and growth initiatives of the practice and is responsible for retaining talented associates through strong leadership and coaching/mentoring relationsh...
Lead a team of video specialists by setting the vision, enabling strategy execution and inspiring each team member to perform at their best helping clients reach their business objectives...
Oversees Certification and Accreditation activities including reviewing work plans, preparing schedules, estimating the effort, reporting status, and ensuring that standard procedures are performed...
Ensure excellence in all aspects of power delivery projects including team development, project setup, execution, closeout, quality control, schedule, and budget performance that meet or exceed the in...
The Core Tax Services Experienced Manager is responsible for advising clients on the tax implications of their business objectives, evaluating and selecting alternative actions to lessen tax burden a...
Ensures annual employee performance reviews are conducted in a timely and effective manner; evaluates performance of employees for compliance with established policies and objectives of the organizat...
Interact directly with clients to understand their business goals, organizational structure, decision makers, buying habits and develop services or solutions to satisfy their needs...
Senior contributor to the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities...
Act as the primary client ally in relationships with client’s professional Center of Influence (COI) team (e.g. attorney, insurance and financial experts, banks, etc.) to ensure that vendors have the...
Develop a point of view on key global trends, and how they impact clients.Coach others, recognise their strengths, and encourage them to take ownership of their personal development...
Drives account management responsibilities as an overlay sales role including solution creation, solution offering configuration management, order issuance, service delivery, service management and re...