Communicates technical issues to the company merchants and internal departments; works directly with developers, merchant and internal teams on post integration issues to provide technical support, consulting and best practices.
Develops in-depth technical information (Sample code, white papers, FAQs, Snippets) for distribution to the company merchants; participates in the development of tools, systems and processes to improve product supportability.
The Senior Civil Engineer will plan, schedule, conduct and coordinate work requiring judgment in the independent evaluation, selection, adaptation and modification of standard engineering techniques, procedures and criteria.
ou will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security.
Ability to understand the customer's business problem, need, or opportunity and to design an IS solution that completely and correctly addresses the business problem, need, or opportunity without unnecessary enhancements.
The Senior Director of International Service and Support is responsible for working with the international regions to define the needs of the customer as the basis for new product developments and changes.