Senior Specialist jobs in Madison, Wisconsin (WI)

Serves as an education expert for the servicing/sales team to identify enrollment and participant education resources, strategies and educational campaigns that can assist in the acquisition and retention of business.

Works with MSD commercial and product marketing / marcom to develop and deliver effective customer facing events (tradeshows, seminar series, road shows, customer receptions) to support regional sales plan.

Collaborate with hr specialists for assigned client areas to ensure compensation solutions meet client needs.

Develop others within the Firm through facilitating levels based or industry training, advising on career development or participating in other Firm initiatives; identify performance improvement opportunities for team members.

Develop and support a strong patient access volunteer infrastructure to help implement patient access strategies; identify volunteer opportunities to better reach underserved communities through provider and community outreach.

Monitor program usage, user access audit log, system performance data, and incidents. Provide analytical results for the system state. Identify risks or problems and enhancement opportunities of the current computer system.

Develops and executes a strategy to retain revenue within existing accounts where competitive threats exist.

Develops standards and procedures for physical security projects that implement systems for the protection of company personnel, assets and information. Manages the facility security assessment process and ensures compliance with security standards, policies and procedures at all Charter Communication facilities.