Provide timely, high quality client service that meets or exceeds client expectations including coordinating the auditing of all required financial statements, related disclosures, and other client deliverables.
The IT Audit Manager contributes to the mission of the Internal Audit function by promoting and ensuring an effective control environment through professional IT audits, awareness and education and consultation services.
Serve as the lead voice on projects, driving the early clarification and documentation of strategic & technical requirements, conceptualizing and explaining complex ideas clearly, managing expectations, and exhibiting transparency.
Develop operational work plans including requests for proposals/quotes, preparing purchase orders, tracking of project milestones, timelines, develop risk mitigation strategies and technical troubleshooting.
Assure that deficiencies noted during the survey are immediately addressed by informing the responsible supervisors of the problems, recommending solutions and assisting in the correction of the deficiencies.
Serve as key client contact for assigned projects, establishing working relationships with client project teams which result in client satisfaction, operational excellence and thereby increase potential for repeat business.
Manages the most complex projects independently that cross multiple divisions, locations and/or are corporate-wide initiatives; responsible for setting project priorities, establishing goals and strategies.
Comprehend basic to complex business issues pertaining to a Learning Management System, contribute to IT business projects or IT sponsored technology projects by translating business needs into understandable requirements.