Promotes patient satisfaction by facilitating patient participation in education programs patient care paths and by conducting post-discharge follow-up including making phone calls to select patients and family members.
Assist in the development of capital and operational budgets with particular attention
focused on staffing requirements and ability to meet patient treatment needs. Participate in administrative meetings regarding operational budget.
In collaboration with the Patient Care Directors, evaluates the delivery of patient care using the organization's quality metrics, monitors and reports trends in patient population/acuity and manages human resources accordingly.
Contribute to the extended synopsis, protocol, amendments, and WSI (operational sections) development and review to ensure operational feasibility; Definition of the Case Report Form content and testing of the end product.