Work with Account Director and Engineering Director to provide the strategy, vision and continuous improvement to drive the facility personnel to advance the quality of service delivery and further the client partnership.
Requires technical understanding and application of medium voltage and low voltage switchgear and motor control center, drives, transformers, batteries and UPS systems, E-house buildings, relay panels and an in-depth knowledge of ANSI standards.
Manage daily workload of team through planning and scheduling maintenance activities with direct in-house staff, contractors and maintenance personnel in the performance of operations and maintenance activities at client site.
Manage on-site project team in completing all site documentation in a timely manner; including but not limited to, weekly time sheets, signed service and repair order, materials used and report writing.
Responsible for providing training and technical support to distributors, technicians, contractors, dealers and/or installers; gathers site-specific data and installation information to aid with the proper application or troubleshooting of company products.