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Communicate with the field and customers by email or webinar to provide information on escalation investigations and resolutions, and updates related to product performance...
We are looking for an experienced Support Engineer with a passion for excellence. The Technical Support Engineer will be responsible for managing and resolving challenging issues for partners and cust...
Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, re...
Responsible for applying operation break fixes and other proactive maintenance activities to keep the services up and running.Responsible for evaluating the Issues reported by internal users and clien...
Responsible for applying operation break fixes and other proactive maintenance activities to keep the services up and running.Determine configuration and operational requirements for development team...
Develop and manage the product life cycle of server chassis products, including product development phase: product conception, specification, scheduling, prototyping, tooling; as well as mass product...
Design, build and launch new data extraction, transformation and loading processes in production. Interface with engineers, product managers and product analysts to understand data needs...
Work directly with software developers to understand user issues and provide solutions in real-time.Create workarounds for issues that require immediate solutions if a permanent one is not immediately...
Troubleshoot and research customer issues. These can range from development time SDK questions to performance tuning or failure analysis. Reproduce customer cases for detailed troubleshooting and anal...
Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families.
Performs problem resolution and troubleshooting of spacecraft level test anomalies in specialty disciplines. Performs over-stress analyses for systems level issues associated with specialty discipline...
Ensure supplier compliance to technical performance while concurrently meeting schedule/cost/reliability needs. Meet and present at customer technical meetings on behalf of or in conjunction with the...