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Work in close partnership with and influence strategic investments with cross-functional stakeholders including but not limited to product & engineering, data science, policy, process teams, systems/t...
Tier-1&2 support by mail and online chat: troubleshooting assistance for customer issues, integrations and relevant problems; Training customers for better use in our system, understand application ar...
Leverage your extensive customer support experience to provide feedback to internal teams on how to improve our platform. Work on critical, highly complex problems that may span across multiple progra...
Work closely with all business, ops, and product stakeholders to ensure successful end-to-end delivery of data and ML products
Responsible for applying operation break fixes and other proactive maintenance activities to keep the services up and running.Responsible for evaluating the Issues reported by internal users and clien...
Responsible for applying operation break fixes and other proactive maintenance activities to keep the services up and running.Determine configuration and operational requirements for development team...
Design, build and launch new data extraction, transformation and loading processes in production. Interface with engineers, product managers and product analysts to understand data needs...
Influence the organization, engineering leaders, product managers, and the business to develop a unified approach to Community Support Platform