Work to provide enterprise-wide tiered support on converged distribution and access network elements and connections as needed. May provide support for moderate services and other products.
Participation as a technical resource on customer calls with Sales and Product Management teams when necessary. Provide delivery of pre - sales support capability in conjunction with sales efforts.
Develop talent within the organization, mentoring / developing team of analysts; collaborate cross-functionally with product and engineering teams to continually optimize internal processes and on-site experience.
The Operations Centre Engineer is a critical position for our company as you'll be responsible with the daily operations and support of our servers and services.
Responsible for all NGS enterprise-wide Information Technology (IT) activities, including infrastructure, architecture, application development, networks, re-engineered business processes, security services, asset management, and computer and auxiliary operations and support.
Establish, drive, and communicate compelling product vision to engineering, sales, marketing, customers, partners and prospects; lead and mentor a team to execute on product strategy.
Ensure that material specifications are properly developed and that supplier's capabilities are effectively assessed and qualified with appropriate controls in place to ensure problem-free performance.
Configure & develop solutions within the Jitterbit platform to support critical business functions and meet project objectives, client requirements and company goals.
Ensure that development tasks are completed within timeline provided and that issues are fully tested with minimal defects. Produce program requirements, specifications and design documents.
Responsible for providing technical leadership to moderate and large cross functional development efforts. Collaborate with internal stakeholders to identify business opportunities and solve business problems.
Utilize look-ahead schedules to help manage the work with internal teams.Prepare cost performance and cash flow projections utilizing budget.Manage changes and keep teams aware of changes to the budget and schedule.
Build out infrastructure, especially for the Tyler Constituent Portal, to facilitate a multi-faceted project vision; Participate in both agile and waterfall development environments, assist in sprint definitions/reviews as needed.
Participate in both agile and waterfall development environments, assist in sprint definitions/reviews as needed; Provide assistance to Support and other departments for deployment and run-time issues as needed.
Responsible for the overall quality of our products with a focus on process improvements; enhancing existing quality program, conducting audits and reviews to ensure that the products are manufactured to the highest quality standard.