Interfacing with customer, technical staff, team members, and management to identify issues, negotiate changes, and provide strong customer service both orally and in writing.
Provide second level support and maintenance for LAN/WAN infrastructure including switches, routers and firewalls (Cisco and Dell hardware experience preferred)
RF Engineer III is responsible for conducting highly complex network system administration and design engineering activities to maximize network connectivity and capacity.
Fidelity National Information Services • Phoenix, AZ
The Systems Administrator will be responsible for providing desktop and network administration and support to our Managed Services clients. This includes but is not limited to providing remote desktop and network support, providing on-site desktop and network support, performing on-site moves, adds, changes, performing desktop and network administration and monitoring (proactive), and assisting in on-site project implementation.
Fidelity National Information Services • Phoenix, AZ
Responsible for providing desktop and network administration and support to our Managed Services clients. This includes but is not limited to providing remote desktop and network support, providing on-site desktop and network support, performing on-site moves, adds, changes, performing desktop and network administration and monitoring (proactive), and assisting in on-site project implementation.
Work on various network hardware/software such as Cisco routers/switches, Cisco/Checkpoint firewalls, F5 load balancers and DNS, UNIX servers/appliances; maintain data and voice networks to provide maximum performance and availability minimizing the down time.
Responsible for overseeing all clinical aspects of behavioral health, including care and utilization management, network and provider relations, quality improvement, health IT, and overall administration including legal and finance.
Perform administrative tasks with Hypervisors (ESXi and AHV), to include monitoring and maintenance; Works with Enterprise Architects to execute projects and tasks as needed.
Directs and monitors all activities for large, high risk, major technology-based projects from initiation to delivery; projects cross platforms, applications, and/or business lines.
Provide hands-on technical support for hardware (printers, barcode readers, cameras, desktop, laptop, drivers, monitors, mhds, and cabling) and software (internally developed applications, productivity, computer operating systems, internet applications, and various drivers) troubleshooting.
Total System Services • Tempe, AZ and 3 other locations
Responsible for the Implementation, Security, Maintenance and Access Administration of Information Security managed technologies, to include access controls across mainframe and distributed platforms.
Responsible for both maintaining the organization's current legacy applications and infrastructure, as well as collaborating and contributing to the architecture and construction of our new endeavors.
In depth troubleshooting of customer issues in a production environment. Occasionally join a live event bridge to help troubleshoot live with the customer.
Fidelity National Information Services • Phoenix, AZ
Installs, maintains and upgrades internal computer hardware and software systems used for designing and developing company products; troubleshoots, diagnoses and resolves network/server issues.
Maintains and increases professional and technical knowledge and currency by attending workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.