Participates in claim advocacy and negotiations, including claim denials, reserving files, and claim reporting, issuing payments, attending hearings, conciliations or mediations and filing of state forms.
Establishes and develops account relationships based on a defined strategy; acts as focal point for problem resolution and monitors customer claims; plans, facilitates and conducts customer negotiations.
Must be able to develop, coordinate and control multiple process and or projects, achieving on time contracting services to satisfy the operating requirements of the company, while delivering a high level of customer service to the organization.
Ensure sales representatives hit their assigned sales goals by reviewing sales practices and reports and developing plans to address performance gaps; ensure team hits sales goals assigned by strategic supply partners.
The Director provides leadership, planning and direction for these operations and functions, with responsibility for managing personnel, financial performance, and quality and compliance with regulatory agencies.
Generate revenue and sales funnel growth consistent with company goals. Develop and execute a growth plan for the territory through: prospecting, new account acquisition and development, as well as current account commercial and technical support.
Lead collaborative multi-region/plant/division, cross-functional teams to analyze spend, develop actionable spend management strategies, implement spend management strategies and proactively manage the supply base within a given commodity.