Must be able to develop, coordinate and control multiple process and or projects, achieving on time contracting services to satisfy the operating requirements of the company, while delivering a high level of customer service to the organization.
Manages and obtains Customer Concurrence through direct and indirect communication with Customers and Account Teams as well as managing critical milestones throughout the project to ensure the best customer experience.
Responds to questions, researches / resolves issue and/or coordinates resolution of issues to complete project work and provide technical support for production applications including high impact production issues.
Provide proactive predictable financial management and reporting that enables the project team to capitalize on opportunities and mitigate risks in order to achieve or surpass project cash flow and gross margin performance goals.
Responsibilities span all aspects of HR to include: talent management and workforce planning, performance management, employee relations, organizational development, employee development, and succession planning.