Quality Managers ensure that all products or service delivery meet exacting characteristics, particularly during increased productivity drives or streamlining. The goal is to maintain or improve client satisfaction and drive sales and growth. Improving productivity at the cost of quality could destroy a business in the long term, so quality management is vital. Discovering methods of continuous improvement is one way quality managers help improve productivity while maintaining quality levels. Qualifications include management experience and at least a bachelor’s degree in a related field.