Responsible for leading the development, implementation, sustainment, and continuous improvement in IT Service Management processes and delivery model.
Ability to manage multiple tasks simultaneously in a demanding environment and lead Field Service Engineers and Biomedical Engineers to achieve targets.
Deloitte Digital • Phoenix, AZ and 5 other locations
As a senior consultant you'll work within an engagement team and be responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures and supporting implementations.
Ensures effective ownership, communication, coordination, and facilitation of support service activities between support teams, account teams, field service personnel, and customers.
Sets departmental goals as well as shapes, leads, and implements strategic initiatives that support overall divisional goals. Provides direction and garners support to ensure continued progress of key objectives and result.
Lead daily operations of the delivery network including training, evaluation, and compliance to AWC product handling specifications within assigned networks.
Ensure that technical solutions are designed and implemented which forward the integration architectural, scalability and technical standards and objectives.
Manage ongoing client relationship, requirements and resolve escalated client issues as needed. Provide reporting and trend information to clients, make recommendations to clients to improve service and efficiencies .
Ensures that all client calls are responded to professionally and within defined service levels. Continually ensures quality of calls through phone monitoring.
Deloitte Digital • Phoenix, AZ and 5 other locations
Business Development: develops and maintains contact with top decision makers at key clients, organizes and leads pursuit teams, participating and leading aspects of the proposal development process, contributes to proposal pricing strategy.
Lead Privileged Access Management (PAM) projects, including Privileged User Identity, Privileged Password, session brokering, session management, and session recording
Generate business from campaigns and plans to penetrate competition accounts and new accounts, and build a platform to scale current accounts into multimillion-dollar engagements.
Works with supervisors and staff employees to drive efficient call volume activity and management; work with supervisors to create efficient work plans and daily assignments.
Work with general contractors, sprinkler contractors, electrical contractors and other trades to communicate deliverables, garner cooperation, and provide direction - support as needed in order to ensure Vector is able to provide satisfactory completion of the contracted scope of work.
The Quality department is responsible for monitoring the performance of individual business operations within the Pharmacy Benefit Manager (PBM) business that support all market segments (Commercial, Employer, Medicare, Medicaid, Mail Order and the Health Insurance Marketplace).
Deloitte Digital • Phoenix, AZ and 5 other locations
As a Sr. Manager, you manage work threads across one or more engagement teams to create software solutions that help our clients solve problems, expand market share, improve operations, and grow their business.
Jones Lang LaSalle • Gilbert, AZ and 1 other location
Analyze pricing proposals, financial reports and other data to determine the reasonability of price compared to scope and contractor capabilities to actually perform.
Confidential Company • Scottsdale, AZ and 1 other location
In this role, you will have the opportunity to work with and lead a talented team, applying new technologies to solve big problems that directly impact the company's bottom line.