Director, Workforce Management Jobs in Wilmington, DE

Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and...

Unlock potential by transforming workforce services through strategic collaboration with state leaders and local boards, redesigning processes to enhance community impact and drive effective solutions...

Pioneer operational efficiency as a Workforce Manager, optimizing staffing and strategies for seamless multi-channel service delivery in travel. Collaborate with leadership to enhance client satisfact...

Lead and optimize the Genesys Cloud platform while driving workforce management strategy. Manage teams, enhance operational insights, and leverage AI technologies for improved engagement and performan...

Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...

Join our Workforce Data & Analytics team to advance clients' data capabilities. Lead engagements, deliver insights, and manage analytics solutions while mentoring teams and supporting business develop...

Transform your career by leading a large team to optimize ERP platforms, champion product strategy, enhance service delivery, and drive operational excellence within the complex public sector, ensurin...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Transform project management through effective leadership, enhancing team operations and resource allocation within a dynamic environment. Drive project success by implementing strategies and overseei...

Lead the charge in optimizing workforce utilization and retention by managing a team of Commissioning Resource Managers. Ensure effective staffing across projects while developing talent in a dynamic...

Champion a fair and equitable workplace by leading employee relations initiatives. Advise on complex issues, conduct investigations, and partner with teams to mitigate risks and enhance organizational...

Drive the transformation of professional services by leading teams in modernizing state implementations and fostering client relationships. Own the quality and efficiency of delivery across diverse se...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Transform workforce management in a dynamic fulfillment network by leveraging data-driven insights to optimize staffing, performance, and operational strategies, enhancing business growth and customer...

Accelerate performance by driving workforce and change initiatives, leveraging analytical skills to develop actionable solutions and deliver impactful client strategies while collaborating across dive...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Join a team that's enhancing Workday functionality by supporting integrations and collaborating with business units. Play a key role in optimizing HR and finance systems to deliver scalable technical...

Champion the evolution of Workday Financials and PSA, guiding a dedicated team through platform optimization, M&A integration, and aligning with enterprise growth while enhancing financial integrity a...

Drive data conversion and reporting initiatives for Workday HCM and Financials. Oversee complete data lifecycle, lead report design, and collaborate with teams to ensure deliverables meet quality stan...

Contribute to the enhancement of a skills-based talent ecosystem by partnering with Talent COE leads on initiatives like career pathing and job architecture. Help align frameworks with workforce strat...

Lead the charge in shaping and optimizing a dynamic web strategy across multiple corporate websites, ensuring exceptional user experiences that drive engagement and revenue while managing cross-functi...

Partner with us to enhance IT operations and applications strategy in a clinical-stage biotech environment, ensuring compliance, scalability, and effective AI integration while leading vendor manageme...

Optimize HR strategies to drive business transformation and foster a positive workplace culture. Collaborate with senior leadership on employee engagement, talent development, and performance manageme...

Drive enterprise AI transformation by managing customer relationships, guiding leaders through adoption, and ensuring successful product deployment with a focus on measurable business outcomes...

Oversee payroll operations and lead a high-performing team of 10-15 professionals, driving compliance and efficiency while shaping strategic directions for client-oriented payroll services. Embed tech...