Director, Customer Experience Jobs Near Sandy, UT

Ensures that business solutions implemented are both feasible and executable from an integrated customer service perspective; lead and develop direct reports to meet their personal and career goals...

Partner across different teams (CX leadership, Marketplace Ops, Product, etc.) and our customer advocates to ensure the support team is trained on all the new/updated product launches, marketing campa...

Build a strategy around customer enablement that defines the best and most effective way to train users with differing personas.

Provide senior management with regular status reports and alert management of any problems or potential service problems, as appropriate.

This role will manage an overarching view across commercial customers from the beginning of the customer’s lifecycle journey with FinancialForce from the sales cycle and throughout the relationships a...

Consistent track record of leading execution of architecture vision across multi-functional technical and strategy teams.

Document issues which result in negative partner and customer experiences.

Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.

Exceeding customer expectations by providing an individually tailored service experience.

Works with the Regional Sales Director for Managed Care to ensure pull through of managed care strategies with customers within therapeutic area and region ...

Lead/partner with vendors to achieve performance targets, manage overall quality and customer experience, and continuously drive process improvements...

The Consulting Systems Engineer (CSE) role will bring technical Pre-Sales experience to our customers within the local market.

Technical design in collaboration with Solution Architects. Alignment across initiatives with the broader technical transformation of platform capabilities and customer experiences in mind...

Working with data, and understand its value. You are passionate about how the sharing of data can build new, rich experiences for our customers.

Responsible for OSTK global transportation solution driving the best customer delivery experience possible at the lowest cost possible; develop and drive strategy improving the customer experience; we...

Responsible for ongoing monitoring of customer experience to drive company goals, beyond active projects.

Anticipates, and where appropriate, mitigates any issues before they can negatively impact the customer experience. Assist hospitals with product conversions and special reporting needs...

Work in partnership with Product Managers, Service Managers and automation teams to collect product/service, support, customer experience and feedback metrics. Manage the overall health of the custome...

Work with team leadership to define and deliver our Customer Experience strategy, milestones, reporting structures and manage to goals.

Facilitate product development and marketing programs to drive incremental traffic, and mobile transfers across channels: m-commerce and e-commerce alike. Execute on cross-channel opportunities that s...

Conform to automation team standards and utilize existing frameworks to convert manual test cases into automated test cases Passionate about technology and the customer experience...

Participate in the product development process working multi-functionally with product management, user experience team, and our customers

You love the idea of researching and testing ways to reduce friction in the customer journey. You're passionate about creating cohesive end-to-end experiences...

Partner with Product Management, Customer Experience, Engineering, Analytics, and Design to facilitate our Business Platform needs and build consensus to deliver on our overall vision and commitments...

We invest in the talent and technology to make sure our customers and associates have a remarkable experience.