Under Principal Systems Engineer's supervision, develops, operates and maintains moderately complex technology systems. Participates in the integration of processes and methodologies to ensure the performance of the total system.
Oversee and ensure that enrollment goals are met for the entering class. Take measures to build rapport with admitted applicants via telephone, email, special events, committees of alumni/faculty or student leaders, and other avenues.
Handles incoming resident and/or family complaints via phone, email and letter; enters complaint data into record keeping systems and reports the information to the appropriate resources in the company.
Responsible for reviewing, validating and calculating Channel Partner commission adjustments. This includes appropriate Finance, SCA and Sales Leadership approval with all facts and associated policies.