Personalis • Menlo Park, CA
Assist in tracking PO status and amount of money/samples remaining on PO and contact customer when it needs to be suspended or amended.
5,731
Customer Support Representative jobs in San Jose, California (CA)
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- KLA Tencor • Milpitas, CAPrepare fields service reports on customer support activity and provide documentation to other supporting functions supporting functions on re-occurring problems.
- KLA Tencor • Milpitas, CAResponsibilities include managing service cases and working with customers on the repair and maintenance of equipment. Engineer will be responsible for customer interactions and communications between customers and management
- Tesla Motors • Fremont, CAAbility to coach and cultivate a successful team. Establish and maintain a encouraging and cooperative working environment.
- Google • Sunnyvale, CA and 1 other locationBuild sustainable and scalable processes to help Customer Support Applications increase velocity and impact for company customer support teams. Manage competing priorities to keep the team on track to deliver high quality solutions.
- ClearStory Data • Menlo Park, CAManage highly visible, global and strategic, enterprise cases and ensure 100% customer satisfaction with CSD products and services; identify, develop and execute training/education gaps or challenges.
- Model N • Redwood City, CAWe have a full-featured persistence framework based on XML specifications and implemented in Java.
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Cynet Systems • San Jose, CAIn this role, you'll play a major role to ensure smooth contact center operations, reliable communications with our clients, and developing and collaborating with a global team of operations engineers to recommend improvements and mitigate issues. - Google • Sunnyvale, CA and 1 other locationCoordinate new system deployments working with internal engineering operations teams such as Telecom, Network, Security, Hardware, and Data Center, and external suppliers such as software/hardware manufacturers, and telco/MPLS carriers.
- Abbott • Sunnyvale, CA and 1 other locationProvide input into next generation product design using data from the field and results of product investigations/evaluations as well as an understanding of customer concerns identified during technical discussions with customers.
- Google • Sunnyvale, CACollaborate with Alphabet engineering teams including telecom, network, security, hardware, and data center teams, and external suppliers and carriers to resolve incidents and inform service improvements.
- Confidential Company • Santa Clara, CA and 2 other locationsIdentifying processes that are confusing or inconsistent and working with cross-functional teams to validate and drive process improvement.
- Quick Apply Confidential Company • San Jose, CAThe Customer Support Apps team designs, develops, deploys and supports in-house and third-party contact center applications for client's sales & support teams to improve sales productivity and customer satisfaction.
- Roku • Los Gatos, CAYou will leverage your strong analytical skills to define and measure clear KPIs and work closely with engineering, UX, marketing, customer support, and others to deliver it.
- Quick Apply Leotek Electronics USA LLC • San Jose, CA and 1 other locationThe Sr. Customer Service Representative/Order Processing Specialist has responsibility for pre/post sales and logistics support to Regional Sales Managers, Independent Sales Representatives, and customers.
- Zuora • San Jose, CAWork with various cross functional teams to understand the root cause of issues reported and suggest alternate options and workarounds where appropriate.
- BioTechne • Newark, CAOversees, plans, coordinates, and directs the activities of the laboratory projects and technical support operations within the Pharma Assay Services & Customer Support division to ensure efficient, effective services
- Splunk • San Jose, CA and 1 other locationUnderstands the company's Customer Success - Support operating model and commercial objectives and how they translate into efficient and standardized business processes.
- Confidential Company • Sunnyvale, CAWork closely with Service Managers to help them gain a good understanding of the technical issues and their resolution Escalate cases and develop relationships with engineering to resolve issues in a timely and effective manner
- Adobe Systems • San Jose, CADrive a cultural shift and new way of thinking across the team to create a laser focus on world class services based delivery.
- Advanced Cell Diagnostics • Newark, CAManage assay service projects to ensure timely delivery and completion of projects while meeting goals and objectives.
- 8x8 • San Jose, CAEffectively own the development and execution of our global Support team onboarding curriculum using various learning methods (e.g. coaching, job-shadowing, online training)
- Splunk • San Jose, CA and 3 other locationsThe Customer Support Program Manager, Self-service, and Knowledge Management will play a key leadership role in transforming how, what and where Splunk Support is delivered to our customers.
- $121K - $155KSanta Clara Valley Water District • Santa Clara, CAThe Business and Customer Support Manager is assigned to the business and customer support unit and manages, plans, and oversees customer service and communication, outreach publication production and mailings, and other centralized services.
- Anywhere • San Jose, CABuild a world class Americas Level 3 customer support team to provide the highest levels of customer satisfaction by offering high quality support to AA customers.
