Perform administrative and coordination duties, including procedure changes, pass-downs, work orders, field service reports, system technical reports and monthly reports.
Collaborate with our business partners to provide the technology which enables our Customer Care Representatives to provide world - class customer service as efficiently as possible.
Respond to basic inquiries regarding company products and non-technical questions; use your strong interpersonal skills and product knowledge to communicate with customers and representatives to resolve issues.
Collaborate with our business partners to provide the technology which enables our Customer Care Representatives to provide world - class customer service as efficiently as possible.
Collaborate with our business partners to provide the technology which enables our Customer Care Representatives to provide world - class customer service as efficiently as possible.
Confidential Company • Scottsdale, AZ and 2 other locations
Collaborate with our business partners to provide the technology which enables our Customer Care Representatives to provide world-class customer service as efficiently as possible.
Confidential Company • Scottsdale, AZ and 2 other locations
Collaborate with our business partners to provide the technology which enables our Customer Care Representatives to provide world-class customer service as efficiently as possible.
Corporate representative to industry segment efforts to advance and support assigned segment(s).Manage any technical support with state and federal government agencies.Builds relationships with senior leaders in assigned industry.
Manage ongoing client relationship, requirements and resolve escalated client issues as needed. Provide reporting and trend information to clients, make recommendations to clients to improve service and efficiencies .
Answer customer inquiries, both written and over the phone in a professional and empathetic manner, representing the company in a positive and proactive manner.
Cube Management • Phoenix, AZ and 5 other locations
Achieve the annual revenue target selling IAM Software & Services solutions; professionally introduce and represent the company to prospects, customers and partners.
Support ATS Team on network responding to email and phone inquiries from customers. Provide on-site field service support by deploying to customer aircraft locations to resolve complex technical issues.
Oversees routine day-to-day legal support for the MHS customer segment, including of senior legal support for contract drafting, negotiation and strategy for our largest hospital and provider customers (group purchasing organization relationships, top customer contracts, federal government contracts).
Collaborate with private label partners to development and implement lease - end programs to increase customer satisfaction and loyalty, and support vehicle values to control residual losses.