Customer Service Manager Jobs

Create high performance environment for team members; manage all aspects of direct staff (onboarding, performance, merit, warnings), development and recruitment...

The Sr. Customer Care Manager is responsible for managing complex/large service requests and warranty issues for closed homes. They lead root-cause analysis, manage trades, and maintain positive custo...

Evaluating processes for continuous improvement and coordinating for betterment of the process, manage escalations from internal and external sources.

Senior Manager, Customer Finance - Customer Agreement Team

Manage and provide exceptional quality Customer Service to all Customers including equipment/spare parts queries, direct and dealer sales RFQ’s, order entry, manufacturing of parts, inspections, trans...

Assistant Customer Service Manager responsible for leading, mentoring, and coaching a team of associates to deliver exceptional customer experiences. Requires at least 1 year of call center or equival...

Accountable for client retention and revenue growth. Responsible for managing key clients to achieve short and long-term profit and volume objectives; provides guidance and motivation to Operations te...

The Service Manager is responsible for planning, implementing, and managing the activities of the entire Service workforce. They ensure the group meets company gross profit objectives through field pr...

The Manager, Customer Operations role is an exciting opportunity to lead a growing team of product and communication experts on Thentia's front-line service team, supporting customers within the regul...

The Scaled Customer Success Manager at Ramp is responsible for the activation, growth, and retention of self-service customers. They will play a key role in building and refining Ramp's Customer Succe...

Create a culture of innovation through process improvement with a focus on Order Status Resolution.

The Customer Strategy and Operations Manager is responsible for designing, building, and executing customer programs at scale. They will work cross-functionally with Customer Success, Engineering, Pro...

The Director of Warehouse & Customer Service is responsible for overseeing order processing, managing multiple warehouses, tracking orders, managing 3PLs, and conducting inventory reconciliations...

The Director, National Customer Operations Manager is responsible for driving beverage quality, revenue, and profit for the System by configuring and owning fulfillment of account-based equipment, ser...

The Manager of Customer Excellence is responsible for evaluating programs and policies for efficiencies and cost-saving opportunities, as well as managing system executed programs. They work to improv...

Customer Success Manager responsible for overseeing a book of business in the Boston area, building relationships with customers, and driving product upsells and customer satisfaction...

You will build a comprehensive understanding of our services to guide our clients from onboarding to service adoption.

Principal Customer Success Manager responsible for driving customer adoption, satisfaction, and retention for a leading intelligent automation solutions company...

The Customer Success Manager will support the post-sales customer lifecycle, ensuring customer adoption, satisfaction, and retention. They will work with clients to establish goals, deepen relationshi...

The Customer Success Manager at Cengage Group is responsible for driving large digital adoptions and providing pre-sale support for digital product sales. They will also provide training and implement...

The ServiceNow Customer Success Manager is responsible for driving value out of the ServiceNow platform for strategic accounts. They work closely with sales and solution consulting to expand accounts...

Create copy, landing pages, emails, templates, and workflows as needed to execute end-to-end customer campaigns.

The Vice President of Customer Service and Technical Support will lead a global support organization, ensuring exceptional customer experiences. They will be responsible for strategy, team management...

The Customer Retail Manager will be responsible for driving sales, merchandising, and distribution efforts at the store level. They will represent the Kraft Heinz portfolio and execute business strate...

The Customer Success Manager at Phrasee is responsible for nurturing relationships with enterprise customers, ensuring successful adoption of Phrasee's technology, and identifying growth opportunities...