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Confidential Company • San Jose, CA
Provide excellent customer service in a fast paced environment; perform other projects and duties as assigned.
8,872
Customer Service Manager jobs in San Jose, California (CA)
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- Quick Apply $110K - $143KRed Hat • Sunnyvale, CA and 7 other locationsEngage with customers by building relationships to deliver seamless renewals and growth; gGuide the technical account management business with sales within the region.
- Impervia • Redwood City, CA and 1 other locationRepresent the voice of the customer across managing customer surveys, sharing insights and customer stories, and defining feature requests.
- Sumo Logic • Redwood City, CAPrimary point of contact for all post-sales efforts, focusing on customer success and customer service.
- Udacity • Mountain View, CAGuide and coach customer executives, managers and employees with a dedicated customer success process. Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty and driving strong renewal and upsell rates.
- Rimini Street • Pleasanton, CAManage relationships with internal Procurement department, print services department, and external vendors and agencies as needed to ensure customer satisfaction on all projects.
- Adobe Systems • San Jose, CA and 1 other locationManaging stakeholder relationships as consumers of customer references and customer reference material to meet specific business and marketing priorities.
- Adobe Systems • San Jose, CAEvaluate public cloud service trends in the regional market for enterprise applications and identify gaps in the AMS portfolio relative to a broader view of the Adobe market opportunity through independent research and assessment of prospective customer requirements as identified by sales and product marketing.
- Adobe Systems • San Jose, CA and 1 other locationCultivate and nurture senior references into strategic, mutually beneficial advocacy relationships, targeting the right opportunities to further develop the personal and professional brand of these individuals and support Adobe marketing initiatives.
- Confidential Company • Mountain View, CA and 1 other locationConduct ad-hoc root-cause analyses and data-mining around customer issues and customer journeys; lead the development of technical/business approaches and new or enhanced technical tools.
- Ellie Mae • Pleasanton, CALead, Manage and improve business processes, which, when implemented, will lead to exceptional performance.
- WestRock • Milpitas, CABuild effective alliances with other WestRock locations to better serve customers that cross multiple plants.
- Talend • Redwood City, CAAssist customers to adopt our technology, by answering their questions and directing them to appropriate educational and support resources.
- Workday • Pleasanton, CAEstablishing a trusted adviser relationship that works to ensure customer's overall satisfaction with our products.
- BioTechne • Newark, CAEstablish programs to ensure new methods are incorporated to meet customer needs & Satisfaction; manage assay service projects to ensure timely delivery and completion of projects while meeting goals and objectives.
- Workday • Pleasanton, CA and 1 other locationEstablishing a trusted adviser relationship that works to ensure customer's overall satisfaction with our products.
- Jabil • San Jose, CAUtilize tools to monitor departmental cost and cost trends, striving continuously to improve value. Provide feedback to peers, BUMs and Director Engineering Services on cost and cost trends.
- Adobe Systems • San Jose, CA and 1 other locationThe Senior Manager will be an experienced web analyst with superior Adobe Analytics and big data skills to drive customer analysis across Adobe.
- Informatica • Redwood City, CAYou will be responsible for ensuring our customers' success and satisfaction with our products and contributing to their long-term loyalty. You will work closely with the rest of the support team, QA, Engineering, Solutions Delivery, Sales, and Product Management to ensure that is delivering overall superior service and support to our customers.
- Bloom Energy • Sunnyvale, CAProvide support services to local and remote employees solving issues related to desktoplaptop software, hardware and network services.
- Southern Glazers Wine & Spirits • Union City, CAThe Customer Development Manager provides Insights & Analytics support to our retail customers, suppliers and account teams and will assist in identifying opportunities and making recommendations that deliver category and customer growth.
- NetApp • Sunnyvale, CA and 5 other locationsProfessional Services Consulting Manager focused on Cloud Data Services and Cloud Infrastructure. Leads a team of ~20 cloud consultants located across the Americas performing pre-sales and post-sales cloud solutions design and implementation.
- Adobe Systems • San Jose, CA and 1 other locationAs the owner of operations of AMS control center infrastructure, you will facilitate the development of infrastructure deployment packages, efficient tooling, instrumentation, documentation and reporting dashboards.
- Adobe Systems • San Jose, CA and 1 other locationYou will field questions, log and work high priority issues, meet with Customers regularly, and manage escalations while working with the extended Adobe Support team (Support and Engineering).
- Talend • Redwood City, CA and 1 other locationOversee the delivery of projects at customer accounts within region to ensure deployment matches client executive and business sponsor expectations.
