Confidential Company • Santa Clara, CA
Product managers operate at the intersection of customer experience design, technology development and creating revenue generating opportunities. Thus, the role requires a unique blend of skills.
9,639
Customer Service Manager jobs in San Jose, California (CA)
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- Lumentum Operations LLC • Milpitas, CACollaborate within the company organization (demand managers) to prioritize and drive allocations that serve the best interests of customer portfolios.
- Confidential Company • Sunnyvale, CACollaborates with customer service and support teams in Juniper to ensure that critical customer issues are driven to closure in a structured and timely manner and that customer management is well coordinated with relevant sales and partner teams.
- Cisco • San Jose, CADefine and manage the capability definition, strategy, target customer outcomes and breakdown / architecture of components.
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Quick Apply Confidential Company • Fremont, CAThe Customer Service Representative is responsible for processing product orders in a timely fashion from Microgenics customers. - SpiderCloud Wireless • Milpitas, CADesigns and executes assigned projects on a timely and complete basis to ensure internal and external customer satisfaction.
- Confidential Company • Sunnyvale, CACollaborates with customer service and support teams in Juniper to ensure that critical customer issues are driven to closure in a structured and timely manner and that customer management is well coordinated with relevant sales and partner teams.
- Impervia • Redwood City, CAOn a periodic basis, partner with customers to review services, manage escalation, prepare and conduct accounts' business reviews, ensure that customers have leveraged all relevant features and identify growth opportunities.
- Impervia • Redwood City, CAOn a periodic basis, partner with customers to review services, manage escalation, prepare and conduct accounts' business reviews, ensure that customers have leveraged all relevant features and identify growth opportunities.
- Impervia • Redwood City, CARepresent the voice of the customer across the company, managing customer surveys, sharing insights and customer stories, and defining feature requests.
- Palo Alto Networks • Santa Clara, CAMaintain strong customer focus to ensure all managed partners are delivering world-class customer services, in collaboration with Palo Alto Networks.
- Cisco • San Jose, CAIdentify opportunities for upselling and cross selling Cisco cloud collaboration products and services.
- Cisco • San Jose, CALeverage the acquired knowledge of the customer to ensure Cisco enables the customer to achieve their Business Outcomes through onboarding, adoption, expansion and renewal.
- Nutanix • San Jose, CADrive technology adoption (features, use cases, capacity, product stack) by providing insights on usage maturity, best practices, diagnosing barriers, and solving for those barriers. Ultimate goal of driving expansion in the accounts.
- NetIQ • Sunnyvale, CA and 2 other locationsProactive management of customer satisfaction and supporting the renewals process to minimize customer attrition.
- Adaptive Insights • Palo Alto, CAResponsible for managing, renewing and expanding a large group of customers that are in our NetSuite channel. Own the overall relationship with the customer.
- Ondot Systems • Santa Clara, CAManage ondot customer engagements and implementations, including: requirements gathering, developing scope, scheduling, prioritizing. Coordinate, partner and collaborate with project managers representing customers.
- Facebook • Menlo Park, CACommunicate progress to plan on projects to Service Owner on a regular basis, ensuring that team members are kept up to date on the health and status of the project.
- BloomReach • Mountain View, CA and 1 other locationOwn a customer book of business, responsible for driving BloomReach revenue growth with successful renewals, upsells and services growth.
- Bizo • Sunnyvale, CASupport, coach and guide the team, setting and measuring quarterly performance goals and objectives, providing continuous feedback and guidance in support of their individual development needs.
- Agilent Technologies • Santa Clara, CA and 1 other locationDesign training programs and conduct RTV activities to support the growth of services at POIS including Tech Refresh, Customer Enablement, and Informatics Services.
- Quick Apply $80KGenie Healthcare • San Jose, CAThe Manager of Emergency Services is responsible for the activities, supervision, management and direction of the Emergency Services Department in accordance with organizational and departmental philosophy and goals.
- Quick Apply $130KGenie Healthcare • San Jose, CAThe Manager of Emergency Services is responsible for the activities, supervision, management and direction of the Emergency Services Department in accordance with organizational and departmental philosophy and goals.
- Spectranetics • Pleasanton, CAIdentify and drive areas of process improvement, including by not limited to: envisioning and building new monitoring and/or reporting tools, creating or improving existing policies/procedures, as well as developing improved support practices.
- ClubCorp • San Jose, CAThe Service Manager assists the Service Director in overseeing day-to-day operations including casual and fine dining, private events and bartending operations. This employee partner supervises set-ups, breakdowns, staffing levels and quality of service while maintaining Food and Beverage financial goals.
