As Enterprise Solutions Specialist you will need your team to generate interest in the brand, uncover customers' needs for application-based solutions and training, and provide outstanding service in connecting the customer to our distributors and service centers.
Establishes service standards and service metrics to track daily OASIS service calls against pre-determined service levels in categories such as call answering time, abandoned calls, calls closed in the same day and call escalated to the next level.
Review of formal financial monthly reporting to the parent from international entities ensuring accuracy, solid analytical review and timeliness to include review of international consolidation and inter/intra company eliminating entries.
Monitor, manage, and resolve daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Esponsible for profitable growth of the portfolio. May serve as a segment or industry specialist acting as a technical consultant to clients and colleagues in various business segments and geographic locations.
Sells implantable devices for specific therapies to physicians, institutions, payors, and other appropriate medical staff; partners with strategic implanting centers to develop the account/implanter practice through.