$100K — $150K *
The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
1 Support the Citigroup Business Lines utilizing the z/VM platform for online, analysis, reporting, and development functions
2Ensure system availability and performance utilizing the toolset identified by CTI andz/VM Engineering
3 Ensure adherence to CTI Controls and Compliance guidelines and policies
4 Provide technical support for z/VM Operating Environment products, services and partitions
5 Ensure performance and capacity metrics are collected, distributed and reviewed
6 Ensure Operating System and Program Temporary Fixes (PTFs) are current with architecture standards
7 Design and engineer solutions for our business partners relative to the z/VM IBM hardware platform
8 Follow process for implementing the designs and changes necessary for successful project completion
9 Business Green Zones may require flexible hours (including weekends and holidays) to meet business objectives
10 In depth knowledge of the VSSI software
11 Participation in On call monitoring and response availability rotation. When on call must be available 24x7.
Valid through: 2/16/2021