WW Channel Sales & Operations - AI Product Manager, Conversational Sales Enablement
Cupertino, CA 95014 In-Person
1 month ago
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Job Description
Summary
The WW Channel Strategy & Operations (CSO) focus on developing and deploying worldwide sales programs and standard processes to deliver the best customer experience in the Channel, and drive Apple Channel sales. With deep functional expertise in digital, physical and people enablement spaces, WW CSO closely collaborate with many cross-functional teams at both WW and regional levels.
We are looking for an outstanding AI product manager to create, design, and implement the AI/ML product vision to enable sellers to effectively deliver and share Apple's value. You will be responsible for driving the strategy and execution of AI-powered capabilities at scale, transforming the way we sell across our channel sales platforms. You will deliver innovative AI/ML solutions that enhance the customer journey to drive sales growth.
Description
1. AIML Product Strategy & Vision:
- Define and drive the AI/ML product vision, strategy, and roadmap for conversational commerce solutions across our channel sales platforms.
- Collaborate with cross-functional teams to understand business needs, customer struggles, and industry trends to shape a compelling product vision.
- Translate business goals into technical requirements, driving the AI architecture needed to deliver scalable, ground breaking AI/ML solutions.
2. AI-POWERED SOLUTION:
- - Design AI/ML-driven features and solutions to create intelligent sales enablement and assistants.
- Drive product development of intelligent systems that optimize personalized content delivery, and other AI-driven selling capabilities.
- Oversee the integration of machine learning models into existing sales platforms and partner chatbots, better customer experiences to drive sales conversion..
3. SCALABILITY & INNOVATION:
- Architect solutions that are scalable, secure, and maintainable, using AI/ML to enable personalized shopping experiences and sales insights across multiple channels.
- Stay on the cutting edge of AI/ML technologies, incorporating standard methodologies and innovations to continuously improve product offerings.
- Build partnerships with external technology vendors and AI research institutions to stay ahead of trends and foster collaboration.
4. CROSS-FUNCTIONAL COLLABORATION:
- Work closely with sales leaders, and partner teams, to ensure alignment on product requirements and value propositions.
- Partner with data science, engineering, and program teams to ensure smooth execution from ideation to production.
- Communicate the product vision, strategy, and value to partners and senior leadership, gaining alignment and support for AI/ML initiatives.
5. METRICS & PERFORMANCE:
- Establish and monitor product success metrics (adoption, engagement, revenue impact) and use data-driven insights to drive continuous product improvement.
- Manage and prioritize the product backlog, working with engineering teams to ensure timely delivery of high-impact features.
The WW Channel Strategy & Operations (CSO) focus on developing and deploying worldwide sales programs and standard processes to deliver the best customer experience in the Channel, and drive Apple Channel sales. With deep functional expertise in digital, physical and people enablement spaces, WW CSO closely collaborate with many cross-functional teams at both WW and regional levels.
We are looking for an outstanding AI product manager to create, design, and implement the AI/ML product vision to enable sellers to effectively deliver and share Apple's value. You will be responsible for driving the strategy and execution of AI-powered capabilities at scale, transforming the way we sell across our channel sales platforms. You will deliver innovative AI/ML solutions that enhance the customer journey to drive sales growth.
Description
1. AIML Product Strategy & Vision:
- Define and drive the AI/ML product vision, strategy, and roadmap for conversational commerce solutions across our channel sales platforms.
- Collaborate with cross-functional teams to understand business needs, customer struggles, and industry trends to shape a compelling product vision.
- Translate business goals into technical requirements, driving the AI architecture needed to deliver scalable, ground breaking AI/ML solutions.
2. AI-POWERED SOLUTION:
- - Design AI/ML-driven features and solutions to create intelligent sales enablement and assistants.
- Drive product development of intelligent systems that optimize personalized content delivery, and other AI-driven selling capabilities.
- Oversee the integration of machine learning models into existing sales platforms and partner chatbots, better customer experiences to drive sales conversion..
3. SCALABILITY & INNOVATION:
- Architect solutions that are scalable, secure, and maintainable, using AI/ML to enable personalized shopping experiences and sales insights across multiple channels.
- Stay on the cutting edge of AI/ML technologies, incorporating standard methodologies and innovations to continuously improve product offerings.
- Build partnerships with external technology vendors and AI research institutions to stay ahead of trends and foster collaboration.
4. CROSS-FUNCTIONAL COLLABORATION:
- Work closely with sales leaders, and partner teams, to ensure alignment on product requirements and value propositions.
- Partner with data science, engineering, and program teams to ensure smooth execution from ideation to production.
- Communicate the product vision, strategy, and value to partners and senior leadership, gaining alignment and support for AI/ML initiatives.
5. METRICS & PERFORMANCE:
- Establish and monitor product success metrics (adoption, engagement, revenue impact) and use data-driven insights to drive continuous product improvement.
- Manage and prioritize the product backlog, working with engineering teams to ensure timely delivery of high-impact features.
About Apple
Learn More About AppleApple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications.
Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings.
It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores.
Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation.
Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine.
The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.
Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.
Work You’ll Do
Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services.
Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise.
Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers.
Introducing the Apple Innovation and Leadership Initiative
We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth.
Do Innovative Work
Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation.
Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake.
Be Part of a Great Team
Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer.
Future-Proof Your Career
Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support.
Explore
Discover how Apple is leading the way in tech innovation:
[With iOS] Businesses can streamline operations and enhance customer interactions...
READ MORE
Smart home technology integration that sets the standard for convenience and security...
READ MORE
The Apple Experience
Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era.
Stay Connected
Join Our Team
Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities.
SEARCH APPLE JOBS
Keep Up to Date
Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.
READ CAREERS BLOG
Job Alert Emails
Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership.
Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings.
It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores.
Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation.
Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine.
The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.
Apple Careers
Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.
Work You’ll Do
Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services.
Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise.
Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers.
Introducing the Apple Innovation and Leadership Initiative
We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth.
Do Innovative Work
Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation.
Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake.
Be Part of a Great Team
Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer.
Future-Proof Your Career
Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support.
Explore
Discover how Apple is leading the way in tech innovation:
[With iOS] Businesses can streamline operations and enhance customer interactions...
READ MORE
Smart home technology integration that sets the standard for convenience and security...
READ MORE
The Apple Experience
Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era.
Stay Connected
Join Our Team
Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities.
SEARCH APPLE JOBS
Keep Up to Date
Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.
READ CAREERS BLOG
Job Alert Emails
Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership.
Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
