Workplace Manager - America

Legora

$80K — $120K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in workplace, facilities, office management, or operations roles
  • Proven track record managing vendors and budgets
  • Strong organizational skills and attention to detail
  • Excellent communication across diverse stakeholders
  • Ability to be hands-on and responsive to workplace issues
  • Focus on enhancing employee experience through actionable improvements

Responsibilities

  • Lead and develop a team of Workplace Leads, Coordinators, and Receptionists
  • Manage daily workplace operations, including front-of-house and office services
  • Oversee vendor management, including contracts and performance metrics
  • Handle workplace budget, cost tracking, and value improvement initiatives
  • Implement workplace programs aimed at enhancing employee experience
  • Ensure health, safety, and security standards are met within the workplace
  • Collaborate with Build and Design teams on office expansions and changes

Benefits

  • Comprehensive medical, dental, and vision plans available
  • Generous parental leave policy
  • Free access to Maven Clinic for family support
  • Pre-tax commuter benefits offered
  • 401(K) plan with company match available
  • Unlimited PTO, promoting work-life balance
  • Variety of voluntary benefits, including identity protection and legal coverage
Full Job Description
The Role

As Workplace Manager - America, you will own the day-to-day workplace experience across Legora's offices and help ensure our spaces enable focused, effective work. You will run core workplace operations, manage vendors and budgets, and drive continuous improvements to how we use and maintain our offices.

This is a hands-on role for someone who enjoys creating order, building reliable routines, and solving practical problems quickly. You will partner closely with IT, Security, People, Finance, and office leaders to keep workplaces safe, well-run, and consistent, while raising the bar on employee experience.

What You'll Do
  • Lead and grow a team of Workplace Leads, Coordinators and Receptionists
  • Own workplace operations across offices, including front-of-house, office services, supplies, and workplace standards
  • Manage key vendors and service partners, including contracts, SLAs, renewals, and ongoing performance
  • Own the workplace budget, forecasting, purchase requests, and cost tracking, and identify smart ways to improve value
  • Lead workplace programs that improve the employee experience, including onboarding to the office, ways of working in space, and office rituals
  • Oversee health, safety, and security practices in the workplace, in partnership with internal teams and external providers
  • Partner with Build and Design teams on new office build-outs and space expansions
  • Run office moves and space changes as needed, including coordinating logistics and keeping disruption low
  • Create playbooks, processes, and documentation so workplace operations are consistent and easy to scale


Who You Are
  • You have 8+ years of experience in workplace, facilities, office management, or operations roles
  • You have managed vendors and budgets, and can hold partners accountable to clear expectations
  • You are structured and reliable, and you enjoy building systems that keep things running smoothly
  • You communicate clearly with a wide range of stakeholders, including when trade-offs or decisions are needed
  • You are comfortable being hands-on and responding quickly when issues come up
  • You care about employee experience and can translate feedback into practical improvements


Benefits & Perks

We invest in our people with a comprehensive, thoughtfully designed benefits package:
Medical, Dental & Vision
  • Multiple medical plan options through Aetna and Kaiser Permanente
  • HSA or Healthcare FSA (based on plan selection)
  • Dental plans via MetLife
  • Vision coverage through VSP Vision Care

Family Support
  • Generous parental leave
  • Free access to Maven Clinic
  • Dependent Care FSA
  • Free One Medical membership for employees and dependents

Additional Perks
  • Pre-tax commuter benefits
  • Life Insurance + STD/LTD
  • 401(K) with generous company match
  • Unlimited PTO
  • Robust voluntary benefits, including identity protection (via Aura), legal coverage through MetLife, pet savings programs, and more

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