Workforce Management Systems Business Analyst

University of Washington   •  

Seattle, WA

Industry: Education


5 - 7 years

Posted 45 days ago

UW Medicine provides outstanding care to patients from around the globe, educates the next generation of physicians and scientists, and supports one of the world’s largest and most comprehensive medical research programs. UW Medicine’s four hospitals – Harborview Medical Center, Northwest Hospital & Medical Center, University of Washington Medical Center and Valley Medical Center – admit more than 63,000 patients each year. UW Medicine provides outpatient care for more than 1.3 million patients each year at its 12 UW Neighborhood Clinics and its many other primary and specialty care clinics.

The Human Resources department's mission is to support UW faculty and staff in successfully meeting the goals of the University by providing high quality and responsive human resources support to foster an exceptional work environment that encourages, nurtures and recognizes the professional development of University employees. The department's vision is to create a premier HR organization whose staff members are dedicated to the goal of working together to provide the highest possible quality of services in carrying out its mission.

UW Medicine Human Resources has an outstanding full time opportunity for a Workforce Management Systems (WMS) Business Analyst.

The WMS Business Analyst will primarily support the data migration, documentation and validation efforts for the implementation of the HR / Payroll business and system changes associated with the integration of Northwest Hospital (NWH) and University of Washington Physicians (UWP) into UW Medicine. The WMS Business Analyst will play a key role in documenting the scope of data to be migrated, conducting field-level data mapping, supporting the design of a systematic and repeatable method for converting the data, as well as the the activities required to extract, transform, load, and validate the data. The WMS Business Analyst will be a critical resource on the team for ensuring the complete , timely and accurate migration of NWH and UWP integration data into UW Medicine.


The WMS Business Analyst will support data migration, documentation and analysis for the NWH/UWP HR & Labor project. In addition, this position requires the ability to work as part of a larger project team that consists of resources from various organizations and departments at UW, NWH and UWP. Additional responsibilities include supporting the WMS team by assisting in the maintenance of the team’s work plan, coordinating with team members to ensure project tasks are completed on time, documenting inputs provided by Subject Matter Experts (SMEs), scheduling meetings & capturing follow-ups, as well as contributing to team deliverables (Data Load Schedule, Data Validation Plan, Test Plan, Process Documentation, Training Materials, etc).


The WMS Business Analyst will work closely with NWH, UWP and existing UW and UW Medicine HR and Payroll teams, other key stakeholders, and project team members throughout the project. The position will report directly to the Director of WMS.


  • Coordinate and facilitate meetings between the various organizational stakeholders to determine data migration requirements, including definition of scope and data sources.
  • Identify gaps in the data available and be part of recommending next steps & actions to close gaps; track issues to resolution.
  • Conduct field-by-field analysis of NWH and UWP data to be converted into UW systems by collecting & organizing inputs from Subject Matter Experts (SMEs); track follow up tasks and actions through to resolution.
  • Produce a pair of complete data dictionary deliverables (NWH & UWP), mapping the NWH and UWP data to the UW required data fields in Workday. Keep data dictionary in synch with data templates that are updated at least twice annually. Ensure that refinements in UW production data definitions are synched up with the data dictionaries.
  • Ensure requisite business owners and subject matter experts at NWH, UWP, and UW have the opportunity to provide input to the field-by-field data mapping and analysis, leveraging their subject matter expertise to review and approve the analysis, making the best use of their time.
  • Partner with technical resources to support the design of a systematic and repeatable method for extracting and transforming NWH and UWP data into the readily loadable format needed for use by UW systems. This will include supporting multiple test loads and unit & end to end level validations. Coordinate & document the review and validation efforts of NWH and UWP subject matter experts.
  • Maintain the WMS Team Work Plan and prepare status reports.
  • Coordinate with WMS team members to ensure that tasks are completed timely.
  • Assist in tracking issues to resolution, escalating where necessary.
  • Contribute to the team deliverables (Data Load Schedule, Data Validation Plan, Test Plan, Process Documentation, Training Materials, etc).

  • BA +5 years of relevant experience, equivalent experience can substitute for degree
  • Experience working with complex data, and organizing data into standard formats
  • Proficiency with Microsoft Excel, Word, PowerPoint, e-mail and electronic calendaring systems
  • Familiarity with Visio
  • Exceptional communication skills – both written and verbal
  • Excellent active listening skills
  • Ability to clearly articulate complex messages to a variety of audiences
  • Ability to establish and maintain strong relationships
  • Ability to quickly develop trust
  • Ability to influence others and move toward a common vision or goal
  • Able to work effectively at all levels in an organization
  • Ability to work collaboratively with and through others
  • Comfort in working with new technologies and software to gather and report information.
  • Sense of humor and willingness to assume best intentions
  • Flexible and adaptable; able to work in ambiguous situations as well as with multiple competing priorities
  • Organized with a natural inclination for processes and systems
  • Critical thinking, problem solving and root cause identification skills
  • High degree of attention to detail
  • Acute business acumen and ability to analyze, model, and interpret data
  • Ability to receive critical feedback, adapt and adjust