Workday - Change Enablement, Managing Consultant

Appirio   •  

San Diego, CA

Industry: Professional, Scientific & Technical Services

  •  

11 - 15 years

Posted 32 days ago

The Change Enablement Managing Consultant will utilize their deep functional knowledge of Organizational Change Enablement, develop a clear approach to solution design, and exhibit the passion to expand their thinking, stretch to new roles, learn, and educate others.

Essential Functions and Responsibilities

  • Understand client's business strategies, associated organization, and change enablement challenges

  • Approach organizational change as both an art and a science, leveraging proven change methodologies as well as a strong understanding of individual and organizational psychological factors that influence and drive behavior change

  • Help realign the organization, its people, and their actions with critical business imperatives and specific objectives.

  • Lead and direct resources assigned to project

  • Build relationships with constituents, including: clients, internal teams, and consulting partners.

  • Provide sales support as needed on new or existing client engagements

  • Identify and lead practice development activities to enrich overall practice knowledge, capabilities, and effectiveness

  • Work across teams to serve as the "expert" on change enablement, including: change strategy design and execution, stakeholder engagement, organizational readiness, leadership alignment, communication and training, project management, business process design, sustainment and measurement

  • Contribute to the development of delivery tools and resources, thought leadership, and client offerings through personal experience and perspective.

  • Determine the resource plan and timeline in alignment with overall implementation release schedule, scope, and budget requirements.

  • Identify opportunities to provide or create additional client value

Certifications

  • Prosci Certification and deep understanding of ADKAR methodology preferred

Domain Expertise (Job Profile Knowledge)

  • 10-15 years domain and consulting expertise in the HCM and enterprise software industry.

  • 10 + years experience related to the successful delivery of organizational change work.  Experience conducting business interviews and leading client workshops.

  • Direct experience with HCM processes and/ or finance technology implementations

  • Hands-on change enablement experience with implementing large-scale SaaS solutions (Salesforce.com, Workday, Google, Cornerstone OnDemand preferred.)

  • Strong proficiency with presentation tools and applications

  • Ability and confidence to work closely with, and advise, senior executives at a given customer

  • Progressive and professional experience leading and/or supporting organizational change and transformation for large scale global projects, particularly in human resources, information technology, and finance

  • Experience assessing business objectives and defining change strategy to meet objectives as well as developing appropriate work plans and leading the project according to the plan.

  • Demonstrate ability to work across all areas in an organization and manage various functions and resources.

Transferable Skills

  • Excellent communication skills and strong leadership and presentation skills

  • Strong writing skills including the ability to synthesize information into clear, concise messages both for detailed analytical reports and executive summaries

  • Ability to process & analyze information while providing potential solutions in real-time

  • Ability to work independently and collaboratively in remote teams, think creatively, manage own time, and take initiative to drive projects

  • Exceptional client relationship management skills

Education & Travel Requirements

  • Bachelor's Degree, MBA or an advanced degree in the area of specialization or equivalent professional work experience.

  • Travel expectations vary based on the project; willingness to travel on average 40% of the time.  

How This Role is Measured

  • Customer satisfaction/NPS scores

  • UTE target achievement

  • Contribution to Appirio offerings and assets