The Change Enablement Managing Consultant will utilize their deep functional knowledge of Organizational Change Enablement, develop a clear approach to solution design, and exhibit the passion to expand their thinking, stretch to new roles, learn, and educate others.
Essential Functions and Responsibilities
Understand client's business strategies, associated organization, and change enablement challenges
Approach organizational change as both an art and a science, leveraging proven change methodologies as well as a strong understanding of individual and organizational psychological factors that influence and drive behavior change
Help realign the organization, its people, and their actions with critical business imperatives and specific objectives.
Lead and direct resources assigned to project
Build relationships with constituents, including: clients, internal teams, and consulting partners.
Provide sales support as needed on new or existing client engagements
Identify and lead practice development activities to enrich overall practice knowledge, capabilities, and effectiveness
Work across teams to serve as the "expert" on change enablement, including: change strategy design and execution, stakeholder engagement, organizational readiness, leadership alignment, communication and training, project management, business process design, sustainment and measurement
Contribute to the development of delivery tools and resources, thought leadership, and client offerings through personal experience and perspective.
Determine the resource plan and timeline in alignment with overall implementation release schedule, scope, and budget requirements.
Identify opportunities to provide or create additional client value
Prosci Certification and deep understanding of ADKAR methodology preferred
Domain Expertise (Job Profile Knowledge)
10-15 years domain and consulting expertise in the HCM and enterprise software industry.
10 + years experience related to the successful delivery of organizational change work. Experience conducting business interviews and leading client workshops.
Direct experience with HCM processes and/ or finance technology implementations
Hands-on change enablement experience with implementing large-scale SaaS solutions (Salesforce.com, Workday, Google, Cornerstone OnDemand preferred.)
Strong proficiency with presentation tools and applications
Ability and confidence to work closely with, and advise, senior executives at a given customer
Progressive and professional experience leading and/or supporting organizational change and transformation for large scale global projects, particularly in human resources, information technology, and finance
Experience assessing business objectives and defining change strategy to meet objectives as well as developing appropriate work plans and leading the project according to the plan.
Demonstrate ability to work across all areas in an organization and manage various functions and resources.
Excellent communication skills and strong leadership and presentation skills
Strong writing skills including the ability to synthesize information into clear, concise messages both for detailed analytical reports and executive summaries
Ability to process & analyze information while providing potential solutions in real-time
Ability to work independently and collaboratively in remote teams, think creatively, manage own time, and take initiative to drive projects
Exceptional client relationship management skills
Education & Travel Requirements
Bachelor's Degree, MBA or an advanced degree in the area of specialization or equivalent professional work experience.
Travel expectations vary based on the project; willingness to travel on average 40% of the time.
How This Role is Measured
Customer satisfaction/NPS scores
UTE target achievement
Contribution to Appirio offerings and assets