Wireless Business Group Product Manager at Verizon Communications in Basking Ridge, NJ

When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The Wireless Business Group Product Manager is responsible for driving commercial strategy for Wireless products and services for SMB, Enterprise, and Public Sector, customers. The Product Manager will be responsible for lifecycle management of Business Solution Store program and other B2B wireless products as needed. You will also be responsible for defining and communicating the roadmap and commercial model to influence Verizon partner products.

This role includes setting and communicating product strategy, working with marketing and channel teams to establish correct product placement and needs, and leading the resulting product management efforts. The Product Manager will articulate requirements for all segments, drive those requirements through agile product development processes, support commercial releases in collaboration with the business unit, and provide post-launch support. The position also includes contract negotiation for third parties.

You should have experience with developing, managing, or marketing products and services for Wireless customers. Must have a track record working with a broad range of B2B customers, including Public Sector and Enterprise. You will have a strong Wireless and SaaS product development background and demonstrated experience at launching Communication and SaaS services. Broad understanding of the Wireless industry, Wireless device technologies, and innovation.

• Driving new development initiatives from inception through launch including managing the product development launch process.
• Engaging with customers, sales, business unit marketing, and other stakeholders to define the requirements and roadmap.
• Evaluating software and/or hardware solutions.
• Owning the business execution plan for assigned products and solutions, collaborating with business unit marketing and other teams for delivery of associated revenue and profitability goals.
• Identifying ongoing opportunities for operational efficiencies to ensure customer satisfaction, continued revenue growth and increased market share.
• Communicating product vision and strategies to varied audiences, including executives and cross functional teams.
• Resolving escalated support issues on behalf of customers.
• Establishing and maintaining cross-functional relationships with other resources including Partner Leads, Product Development, Marketing, Sales, Sourcing, IT, Finance, and Legal.

What we’re looking for...

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant work experience.
• Willingness to travel.

Even better if you have:

• MS/MBA preferred.
• Seven or more years of Wireless industry experience.
• Marketing or Deployment experience for Wireless Communications or SaaS products.
• Project management skills to execute on roadmap, moving a project from inception to completion.
• Strong problem solving capabilities – must be able to identify and escalate potential issues as well as implement recommended solutions.
• Ability to create use cases with a focus on delivering a quality customer experience.
• Written and oral communication skills to reach multiple levels of an organization.
• Ability to work on a team and independently on multiple high priority projects.
• Ability to facilitate collaborative resolution of differences with a “win-win” approach.