The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR, missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites. The major support areas required are: IT Operations and Maintenance; Plans, Projects, and Engineering (PP&E); and National Military Command Center (NMCC). The senior leaders and national defense missions that are supported require that the AFNCR operations never fail, resulting in a fast-paced, challenging, but also rewarding environment.
This position requires a Windows Systems Engineer based at Joint Base Anacostia-Bolling to assist with the design, implementation, upgrades and support of an enterprise environment this will include change control process, incident response process and continuity of operations plan. The ideal candidate will be personable and articulate and will focus on making sure that the customer's IT needs are met quickly and effectively.
-Windows System Engineering design, integration, troubleshooting, testing, and documentation.
-Develop test plans that validate requirements.
-Develop and maintain Systems Engineering documentation and diagrams.
-Monitor network servers utilizing Systems Center Operations Manager (SCOM).
-Produce reports from the Network to be used for reporting and systems performance management.
-Bachelor's degree with 4+ years of relevant experience. Additional years of related experience, certification, and/or training may be accepted in lieu of a degree.
-Experience performing Windows Systems Engineering.
-Experience monitoring Windows Systems / Networks.
-Experience working in an ITIL-based enterprise IT environment.
-Currently possess a DoD Secret security clearance or higher.
-Must hold current or obtain within 90 days of start date DoD 8570 IAT2 certification Security+ CE
-Experience working with ITSM tools, especially Remedy.
-Experience working in a military command or operations center, particularly an Air Force Communications Focal Point (CFP)
-Knowledge of Air Force, Pentagon, and/or AFNCR.
-Experience working at the Pentagon, Joint Base Andrews (JBA), and Joint Base Anacostia-Bolling (JBAB).
Job #: R-00003779