Windows 10 Migration Specialist - Technical Specialist

  •  

Augusta, ME

Less than 5 years

Posted 171 days ago

  by    Ashish Kadam

This job is no longer available.

Responsibilities:

Detailed Day-To-Day Job Duties to be performed:

  • Performs desktop support for Windows10 migration
  • Provide training to existing staff on the use of Windows10
  • Data migration will be needed to restore old data to replacement PC
  • Reimaging of new and existing devices to Windows10
  • Afterhours support will be needed to avoid impact to the employees during the migration
  • Post migration, ensures that employees have access to data, network drives, and printers
  • Post migration, ensures that needed applications are installed and performing as designed
  • Plan and conducts formal mentorship activities for peers and/or lower-level staff via verbal instruction or technical documentation
  • Evaluates effectiveness & risks of Information Technology Services (ITS) processes
  • Evaluates current IT policies, procedures and practices and recommends changes
  • Creates documentation that defines support procedures, configuration and best practices

 

REQUIRED Skill Sets:

  • 3+ years of experience with the job duties listed above and the requirements listed below
  • Experience in a customer support and personal service role
  • Experience with technical writing and documentation practices
  • Capabilities and physical application of network equipment (e.g., hubs, routers, switches, bridges, servers) and related hardware
  • Organizations operation environment, topology, & protocols
  • Thorough understanding and appliedexperience with:
  • Local area and wide area networking principles and concepts
  • Back-up & recovery techniques
  • Performance monitoring methods
  • Basic internet server maintenance techniques
  • Installation & configuration procedures
  • Computer installation & configuration procedures
  • Data recovery tools and techniques
  • Ability to prepare meaningful, accurate and concise reports

 

Scope Of Work

? Performs desktop support for Windows10 migration

? Provide training to existing staff on the use of Windows10

? Data migration will be needed to restore old data to replacement PC

? Reimaging of new and existing devices to Windows10

? Afterhours support will be needed to avoid impact to the employees during the migration

? Post migration, ensures that employees have access to data, network drives, and printers

? Post migration, ensures that needed applications are installed and performing as designed

? Plan and conducts formal mentorship activities for peers and/or lower-level staff via verbal instruction or technical documentation

? Evaluates effectiveness & risks of Information Technology Services (ITS) processes

? Evaluates current IT policies, procedures and practices and recommends changes

? Creates documentation that defines support procedures, configuration and best practices

 

Waiting for your prompt and positive response. Thank you

$80K - $100K