Middle ware Engineering Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources.
Ensures information controls, back-up and recovery strategies are in place across all environments.
Implement continuous process improvement, including but not limited to policy, procedures, and production monitoring.
Help in identifying, coordinating, and implementing initiatives/projects and activities that create efficiencies and optimize technical processing
Develop and maintain relationships with technical staff, end users and clients.
Carefully evaluate alternative risks and solutions before taking action to provide timely resolution.
Demonstrate creativity, innovation and high performance.
Resource management and provide technical leadership/oversight to the team.
5+ years of hands-on experience in Production Support/Engineering.
3+ years experience managing UNIX/Linux/Aix environment support.
3+ years experience with web sphere applications support
1-3 years Jboss support
Strong analytical & trouble shooting skills required.
Experience in Disaster Recovery planning and test execution.
Knowledge of Splunk, WILY, Geneos, Dynatrace is a plus.
Experience supporting mission-critical platforms/applications desirably in financial services industry,
Experience in a client facing role (external or internal)
Strong knowledge of applicable business areas, the supporting technology architecture, and applicable processes
Strong knowledge of relevant applications and development of life cycles
Ability to influence and drive change at senior levels
Leadership skills, drive for continuous improvement
E xcellent interpersonal, relationship and negotiating skills
Commitment to attract, develop and retain talent
Excel lent problem management skills and relentless drive for root cause and execute measures to reduce repeat occurrence.
Able to multi task in a high pace environment and drive efficiencies within the organization.
Takes Ownership and is solutions oriented
Team player and able to work effectively across multiple teams and LOBS