Web Master

Petroleum Heat & Power   •  

Woodbury, NY

11 - 15 years

Posted 241 days ago

This job is no longer available.

Job Description

 

In this newly created, exciting and challenging role, we are seeking an individual who can hit the ground running immediately, multi-task, security focused and manage projects quickly and efficiently.

The ideal candidate will have the following responsibilities:

IT Liaison:

  • Ensures web servers, hardware and software are operating accurately
    • Conduct vendor evaluation for hosted sites
    • Review vulnerabilities and work on remediation
    • Work with Cyber Security Analyst on monitoring CMS related vulnerabilities
  • Ensure internal browsers are current/up to date and optimal for employees
  • Regulates and manages access rights of different users on the websites
    • Ensure SOX policies are followed and our best practices extended
  • Assist with transitioning acquisitions/brands into ERP
  • Plan to move websites/intranet and CMS tools in-house on our servers or outline a plan to redesign if the site was developed in outdated unsecured technologies
  • Partner with the team on multi/media (Chat, Text, CTI, eMail, Case creation) design/development
  • Special Projects: Become SME/project manager for large scale/ecommerce/systems and billing company initiatives (i.e. electronic billing)

 

Marketing/Sales/Websites Support:

  • Website Management & Maintenance (for all brands, acquisitions):
    • CMS (Sitefinity, .Net Framework & WordPress): generate page templates; manage scripts as necessary
    • Create/modify settings and appearances of websites
    • Liaise monthly with online marketing manager/designers/marketing re: all aspects of websites
    • Plan for future website enhancements/upgrades/functionality
    • Work with vendors to ensure functionality, monitor links/issues, and ensure forms are always working.
    • Address bugs/performance issues with websites to maintain functionality
  • Ensures vendor web servers, hardware and software are operating accurately
    • Due diligence must be conducted up front before selecting a vendor, and partner with IT.
    • Conduct vendor evaluation for hosted sites
    • Review vulnerabilities and work on remediation
    • Ensure all PCI, PII, HIPAA and regulator protocols are followed.
  • Examine and analyze site traffic (statistics, trends, insights, evaluations, etc.)
  • Assist Marketing/Sales in modifying how we acquire customers online -- via iChat, online applications, etc.
  • Assist with the development of automatic campaigns for customer retention, communications (re: service), positive comments solicitation
  • Email Marketing: assist with technical aspects including:
    • Back-end set-up with IT as necessary; Cname, DKIM, subdomains, A Records, Certificates
    • ERP & CRM "Email" Status Updates
    • clean-up project to scrub our lists and employ an 'unsubscribe' feature (do not call, do not mail, etc) in Salesforce
    • Email Marketing Processes: opt-outs, invalids & other; communication to database vendor
  • eBill Platform: develop a solid 'My Accounts' area for our customers that would be more relational

 

Intranet:

  • CMS Tool: technical management & changes

 


General Skills:

  • Strong Project Management skills necessary
  • Ability to interview business Subject Matter Experts individually or in groups to identify and document business rules and requirements
  • Understand technology needed to support knowledge sharing program, including external benchmarking and evaluation programs
  • Understanding of regulatory, legal, privacy and intellectual property issues surrounding the internet

Software Skills and Resources that are needed:

  • Client browser CMS (Sitefinity, .Net Framework & WordPress
  • Plus (Javascript/Java) and Server-side controls for .NET
  • QA/testing work and software testing
  • Microsoft server technologies including .NET, MS/SQL
  • Design & development tools: Adobe Creative Suite - including high proficiency in:
  • Experience with CRM (Salesforce), and CRMS
    • InDesign, Photoshop, Dreamweaver, Acrobat, After Effects, Illustrator and Flash

 Requirements:

Bachelor's degree with 10 + years systems implementation experience or business consulting experience. Previous consulting on multiple large-scale integration projects a plus. Experience with ERP/CRM integration with web site ACH and/or EDI transaction processing as well as credit card processing and settlement as well as experience in a large consumer, marketing driven business. The ability to frequently travel between the Woodbury, NY and Southfield, NJ sites.

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