Web Accessibility Manager

Esri   •  

Redlands, CA

Industry: Information Technology


5 - 7 years

Posted 33 days ago


  • Develop, drive, socialize, and continuously improve content accessibility strategy
  • Craft and roll out scalable processes to support compliance with established standards
  • Support development of digital products
  • Develop procedures, VPATs to respond to external inquiries regarding the accessibility of electronic and information technology
  • Identify and collaborate with various stakeholders to create and maintain workflow guidelines for all aspects of content accessibility
  • Provide training to staff to ensure they understand the importance of accessibility and ways to incorporate in delivery lifecycle
  • Be the resident expert of evolving industry guidelines and digital standards and how they impact our content authoring, content production, and delivery operations
  • Measure quality and consistency standards through metrics
  • Create and implement content accessibility workflows in an agile way
  • Support involved cross-functional teams to anticipate and provide compelling information to make tradeoffs and balance the business and technical needs
  • Utilize clearly defined standards, methods, and procedures for inspecting, testing, and evaluating the usability of products with assistive technologies and collaborate with engineers to identify, reproduce, prioritize, and document defects


  • 5-7 years of relevant work experience
  • In-depth knowledge of accessibility-related guidelines and standards including ADA, WCAG, ADAAG, AODA, DDA, European Accessibility Act, and ARIA implementation
  • Deep knowledge of WCAG 2.0 and Section 508, a good understanding of accessibility and usability for disabled people, and experience with devices and building accessible web products.
  • Previous web development experience for public facing pages
  • Project management skills, strong problem-solving skills to recommend solutions, ability to roll out large-scale operational projects
  • Excellent and effective communication skills; ability to interact with stakeholders from all levels of a complex organization
  • Ability to build relationships and influence stakeholders
  • Familiarity working with design and front end teams building web, mobile, and touch experiences
  • Bachelor's in publishing or compliance-related focus, computer science, human factors engineering, UX/ UI educational backgrounds