Do you like troubleshooting, fixing, improving, and learning? Are you skilled at managing time and priorities? Do you have outstanding communication skills? If all these apply to you and you want to gain experience as a Hardware Technician, ProSync's VTC Field Support Specialist position is the right fit for you.
Title of Position: VTC Field Support Specialist
Description of Position:
Education and Experience Required:
Ten (10) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required. Bachelor’s degree in Math, Science, Engineering, Statistics, Engineering Management or a related discipline from an accredited college or university is required.
Five (5) years of additional SA experience may be substituted for a Bachelor’s degree.
Shall possess knowledge of various VTC and VOIP hardware & software brand(s) of equipment (Polycom, Tandberg, Cisco, etc.) and related protocols (i.e., H.323, H.235, H.264, H.239, Duo Video, etc) and a working knowledge of routing equipment and their interfaces with VTC hardware and multi-layer secure network environments.