VTC Field Support Engineer

Salary depends on experience
Posted on 09/22/17
15+ years experience
Business Intelligence
Salary depends on experience
Posted on 09/22/17

 Job Duties and Responsibilities     

VTC Field Support Engineer

Responsibilities Include:
1. Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.
2. Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations.  
3. Troubleshooting and solving technical issues related to end user equipment hardware and software
4. Ensuring customer satisfaction is achieved.
Required Skills, Experience, and Education:  

Bachelors Degree and (20) years of experience. Equivalent education and experience:.

1. Highly skilled in installing, repairing and troubleshooting VTC devices and systems
2. Demonstrated ability to read and understand technical manuals and schematics
3. Able to manage time and priorities effectively
4. Able to work efficiently with minimal supervision
5. Proficient in working with end-users remotely
6. Familiar with Active Directory security and policies
7. Excellent analytical and problem solving skills
8. Outstanding communication skills to relate with team members and support workers

Required Clearance:  Candidate must have a TS/SCI polygraph clearance

Qualifications     Requires Bachelor's degree in engineering or applied science, or equivalent and ten to twelve years of experience.
Degrees     Equivalent Experience/Education
Bachelor's Degree
Years of Experience     10-12 years w/Bachelors Degree
07-09 years w/Masters Degree


Not the right job?
Join Ladders to find it.
With a free Ladders account, you can find the best jobs for you and be found by over 20,0000 recruiters.