VP, Surveillance Standards - Reporting Analytics at Synchrony in Remote

Job ID: 2100000026

Job Description:

Role Summary/Purpose:

The VP, Surveillance Standards, Reporting Analytics is responsible for the development and enhancement of a robust monitoring strategy, data repository, metrics and reporting packages. This individual will design, build and maintain analytical tools and processes to develop and advance our internal capabilities for providing effective testing and monitoring of Synchrony CTC’s across all functional and organizational boundaries.

Essential Responsibilities:

Set and drive strategy for surveillance standardization and the client permutation database, including development and maintenance of a data repository, risk metrics, dashboards and visualizations.

Independently extract and analyze data from multiple data sources and conduct analysis to identify trends and action items.

Streamline metric reporting and analytics through increased automation and digitization across all data sources including data collection, aggregation, and stewardship of all related data and analytical materials.

Develop/Refine/Enhance assessment workflows, reporting packages, and escalation triggers.

Leverage visualization to provide user friendly reporting and insight driven analysis.

Provide analytical support for program segmentation strategies and ad-hoc analysis.

Provide analytical support for database and surveillance standards related change management tracking strategies along with tools and ad-hoc analysis to enhance the overall effectiveness of the entire process.

Partner with business and risk teams, where necessary, to understand impacts from data shifts and recommend enhancements to data where data is currently not available. Track progress on action items.

Collaborate with relevant stakeholders in the identification of data quality requirements.

Partner with our Data Office to report and address data quality issues.

Perform other duties and/or special projects as assigned.

Qualifications/Requirements:

Bachelor’s degree or high school diploma / GED with minimum of 11+ years of Analytics Experience

Subject Matter expert with data management and reporting tools

Strong PC proficiency (Microsoft Suite, including: Word, Excel and PowerPoint)

7+ years of progressive work experience, including:

5+ years developing high impact and innovative reports and dashboards for multiple level audiences leveraging visualization tools such Tableau.

5+ years of work experience in SAS, SQL, R, Python or related coding skills/tools.

5+ years of work experience in an analytical role

Desired Characteristics:

Master’s / MBA degree preferred in computer programming, mathematics, economics, finance, engineering, or other quantitative fields

Subject matter expert with data management and reporting tools

Strong proficiency in Tableau desktop and Tableau server, Birst, Clickview or similar reporting tools

Excellent verbal and written communication skills with strong attention to detail in the ability to organize and express metrics and data concepts in concise, understandable business terms using a variety of mediums

Proven analytical skills with strong attention to detail and quality control of work product

Experience in Financial Services or Banking industry with understanding of financial services regulatory environment

Knowledge in SAS, Python, SOL programs to independently perform data pulls/manipulation, data mining and creation risk reports

Manage projects related to improving the efficiency and effectiveness of surveillance standardization tools and processes

Demonstrated problem solving skills

Proven experience working in an ambiguous environment and creatively developing ideas and potential solutions

Lead project independently with little guidance while articulating key findings and communicate to Senior Leaders

Excellent interpersonal skills - ability to foster relationships and create informal networks, both internal and external.

Eligibility Requirements:

You must be 18 years or older

You must have a high school diploma or equivalent

You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.

The salary range for this position is 85,000.00 - 170,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Grade/Level: 12

Job Family Group:

Marketing