VP, Strategy and Business Operations in San Diego, CA

$250K - $500K(Ladders Estimates)

Classy   •  

San Diego, CA 92101

Industry: Education, Government & Non-Profit


8 - 10 years

Posted 55 days ago

Classy is looking for a VP, Strategy & Business Operations to shape the overarching corporate and business strategy for the company, with the goal of optimizing value creation and optimizing value creation and capture across business lines. This opportunity is uniquely positioned to hold deep influence: you will partner hand in hand with our CRO, CEO, VP Marketing, VP of Finance, CPO, and Field Executive Team to set and execute the strategy for fast growth, building a large-scale global business organization. You will help the company make smart, data driven decisions, backed by your expertise and savvy in software sales.

What You'll Do:

  • Partner closely with C-level and Field Executive team to set go-to-market strategy and construct corresponding business/execution plans. Shape fundamental business strategies, including monetization, market entry, vertical/segment focus, operating models.
  • Build a highly effective team; hire, coach & mentor team members to support their growth and professional development.
  • On point for keenly understanding the drivers of the business and monitoring these drivers over time to identify growth opportunities and support their successful execution
  • Develop sharp, incisive business strategies & tactics across a suite of consumer and enterprise security products, informed by data analysis, customer feedback, sales input, and industry trends
  • Refine our corporate strategy by understanding the market and competitive landscape, generating and testing hypotheses, identifying alternatives and implications, and influencing relevant stakeholders toward successful execution
  • Identify, prioritize, and execute on strategic growth initiatives, by working cross functionally across marketing, sales, product, data science, and customer support
  • Lead our annual Long Range Planning process, in partnership with Finance
  • Own all aspects of strategy and business operations, including strategy, analytics, planning, operations, and enablement
  • Build and lead Operations organization of strategy/planning, analytics, operations, and enablement professionals
  • Lead business planning, goal-setting, and establish measurement/analytics framework and cadence. Provide analytics and reporting for the Field team, including forecasting, pipeline analysis, quarter and year-end reports, board slides, performance to quota, deal tracking, funnel growth, funnel velocity, close rates, etc.
  • Orchestrate territory development and management, in partnership with the Data Science team, Marketing, Sales Development, and Sales leadership
  • Design and implement operating rules of engagement across Sales and Marketing teams
  • Ensure cross-functional coordination, revenue recognition and alignment of KPIs
  • Architect and build the industry's most effective field on-boarding/enablement organization. Define, develop and manage the delivery of sales training/enablement to assure the rapid assimilation of new field hires and the ongoing development of existing sales staff
  • Work closely with our Corporate Development on the roadmap of inorganic opportunities to accelerate growth, maximize efficiency & effectiveness, and mitigate risk

What you bring (Required):

  • Bachelor's Degree in relevant field
  • 8+ years experience in operations
  • 5+ years proven leadership experience
  • Experience with software, SaaS, particularly targeted at SMB and enterprise'
  • Extensive experience in creating & driving growth strategy in software, philanthropy, or related industries
  • Practical business acumen, such as driving business transformation or managing a P&L
  • Independently capable of seeking information, solving conceptual problems, corralling resources and delivering results in challenging and/or ambiguous situations
  • Excellent communication and analytical skills with the ability to distill complex thoughts and strategies into simple, actionable recommendations
  • Experience in assembling data analysis from disparate sources and developing conclusions and recommendations from incomplete data
  • Experience leading large cross-functional teams through change management initiatives
  • Ability to articulately present on complex topics, debate recommendations, and influence at the executive level
  • Experience leading small teams on strategic projects
  • Experience as a disciplined revenue operations and management professional. Track record of accurate forecasting, building and effectively managing large and diverse teams, and putting the appropriate processes and infrastructure in place to drive growth within a successful SaaS company
  • Proven ability to lead and scale operations of significant scope through growth periods.
  • Success as a leader. Proven ability to attract, develop, and retain superstar level talent
  • Strategic thinker – able to operate as a senior leader and influence go to market and company strategy. Proven ability to formulate a high-level strategy, then convert into a tactical plan and execute on that plan
  • Business savvy; solid understanding of finance, operations, engineering, marketing, etc.
  • "Hands-on" operating style and approach but a view towards the future and willingness to invest in people development and in developing an organization that will support a large company
  • Action and results oriented, demonstrating a bias to action. Meets commitments; pragmatic and tough minded. Able to lead others to make correct decisions. Sets appropriate expectations and holds people accountable.
  • Technically competent. Understands the inner workings of the products, and translate that knowledge into benefits for a customer
  • Highly self-aware, collaborative, and open to feedback. Transparent

What would be awesome to have (Preferred):

Our amazing perks!

  • Unlimited PTO
  • 10 half-day Fridays a year
  • 20 hours paid volunteer time off
  • Monthly parking pass, public transit pass, or rideshare allowance
  • Supplemental Medical/Dental/Vision Insurance, available day one
  • 401(k) plan
  • Dog friendly office
  • Fitness membership discounts
  • Love the active life? We have company and team outings and participate in team sports
  • Monthly employee development courses
  • New expansive office in downtown San Diego overlooking Petco Park baseball stadium and the ocean

Valid Through: 2019-10-15