VP - Store Operations

American Eagle Outfitters   •  

Pittsburgh, PA

11 - 15 years

Posted 301 days ago

This job is no longer available.


• Create a store operations strategy through engaging key stakeholders and executing on a plan that is in alignment with the commercial long-range plan to drive revenue and increase market share

•  Develop strategic and operational plans for the team, managing execution, measuring and delivering results

• Provide inspirational leadership and direction to direct report team and ensure the continued development and management of a professional and efficient organization

• Monitor the competitive landscape and market conditions to identify opportunities, issues, and risks in order to recommend strategies and tactics for current and future field/store operations

• Serve as the subject matter expert for field operations in cross functional meetings.

• Improve stores productivity by continually assessing defined operations practices.  Benchmark and implement best practices.

• Maintain relationships with the Field Leadership to align on business priorities.

• Collaborate and influence relationships across departmental lines and the field to maximize sales

• Provide business analysis, measurement and reporting to assess store productivity and profitability.

• Ultimate oversight and management of Store Payroll Model, Store Sales Planning Process, supplies and other expense management, and store business analytics.

• Drive improvement and efficiencies in the use of Sales Forecasting and Labor Scheduling systems.

• Serve as the ultimate gatekeeper for all workload and communication to the stores organization.

• Analyze opportunities to reduce workload and communication; drive improved process for workload approval.

• Operate with strong business acumen and hold accountability for overall profitability for all AE and aerie stores.


• Bachelor’s Degree in Communications, Accounting, Finance, Business Administration, or related field

• Advanced degree (MBA, Master’s) preferred

• 10+ years experience in store operations, retail field technology, or similar

• Previous store / field management and store financial experience preferred

• Prior managerial/supervisory experience

• Demonstrated ability to think strategically, understand complex business challenges and formulate effective solutions

• High degree of proficiency MS Office Suite, Outlook & Internet applications

• Strong analytical, prioritizing, interpersonal, problem-solving, budgeting, project management (from conception to completion), & planning skills

• Strong verbal and written communication skills

• Demonstrated collaborative skills and ability to work well within a team

• Ability to work with and influence peers and senior management

• Ability to work in a fast-paced and deadline-oriented environment

• Self-motivated with critical attention to detail, deadlines and reporting